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Summary
A cashout is usually done at At the end of the a server's shift in order for , the server cashes out to report any cash they've received in payment from customers. This is done to balance the transactions and ensure there are no overages or shortages.
The app allows the user to cash out more than once per day. If a server is working a split shift, for example, they would cash out for each shift worked that day.
Automatic cashout:
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- Setting: Sites > Store Hours > Start of Pay Period Date/Time
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Cashouts may also be performed for other users, for the entire house and by drawer. An automatic cashout is also performed at end of day and end of pay period.
In order to cash out:
- The user must be unassigned from all locations
- All open checks (unfinished transactions) must be closed/finalized
A warning will display when the user tries to finalize the cashout if these conditions are not met.
- Message: Unfinished transactions (open checks)
- Tap Dismiss to close window and return to cashout window
- Tap Go to table to go to the location with the unfinished transaction
- Message: User assigned to locations
- Tap Dismiss to close the message and return to the cashout window
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ECM Configuration
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Option: Reset sales total or report cumulative sales
The site
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has the option to report a cumulative sales total for the day
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or to reset
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sales
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total to
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zero each time
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a cashout is performed.
This is a site-level setting found on the Reports tab of the Site in ECM.
- To configure sales to be reset with each
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- cashout, select Reset sales totals to 0 when a staff member finalizes a cashout. Each report will show the sales totals between the last and the current report.
- If not selected, when the cashout is finalized, each report will show a cumulative total for the day
Job Permissions
Job permissions are set in ECM that allow a user to:
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Most jobs will be allowed to manage their own cashout; managers and leads are generally permitted to manage others' cashouts, drawer cashouts and the house cashout.
Operation
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- Tap Cash Out (loading indicator may display briefly)
Own cashout
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Screen Elements
| Item | Description |
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| User name | Displayed in header area and above transactions |
| Transactions | User's transactions for the cashout period are reported |
| Date | Default: Current date Date can be changed by tapping the date selector and selecting a new date |
| Current/Previous | Tap Current to see the current cashout information for the selected user. (Default) Tap Previous to see previous finalized cashouts for the selected user.
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| Run report | After selecting new search or filter criteria, tap Run |
| report to refresh the display | |
| Finalize | Tap Finalize to finalize the cashout
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Deposit | Deposit is an optional requirement based on a user's job. ECM configuration path: Users > Jobs > Workflow (tab)
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After tapping Finalize, if deposit is required, a numeric keypad will display to enter the amount of the user's cash deposit to the house. A message "Deposit amount is required" will display briefly.
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| Printer | Tap the printer icon and select a printer from the list shown |
Own cashout - Multiple shifts
The site has the option to report a cumulative total for the day or to reset sales total to zero each time a cashout is performed.
Setting:
Reset sales totals to 0 when a staff member finalizes a cashout
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- If a user has performed multiple cashouts, a number indicator will be shown next to Previous
- Tap Previous to display the previous cashouts
- Tap the desired cashout to display, view or print the cashout report
- Note: Finalize is not available when a user is viewing a previous cashout report
Others' cashouts
Permission required: A user's job must have the following permission to manage others' cashouts: Allow user to view/finalize/print others' cashouts (See JobPermissions)
- Tap the user icon to display a list of users who have cashouts (finalized or pending finalization)
- Select a user; tap Finalize to finalize the user's cashout
- If the user's cashout has already been finalized, tapped tap Previous to view the cashout report(s)
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Workflow
- Tap cash drawer icon; a list of drawers available for cashout is displayed
- Select a drawer to cash out
- Drawer number is preceded by the device name used for the transactions
- Cashout report is displayed; tap Finalize to finalize cashout for the drawer
- Report will print automatically
Automatic cashout
- An automatic cashout occurs at the end-of-day (EOD) based on System Daily Close Time (set in Store Hours) for pending cashouts for manager or users that don't use the time clock.
- An automatic cashout also occurs at the end of the pay period based on Start of Pay Period Date/Time (set in Store Hours) for all pending cashouts for time clock users. If, for instance, the restaurant's pay period time occurs after the end-of-day, all pending cashouts for time clock users are also automatically cashed out.
- Cashout report does not print for automatic cashouts.
ECM Cashout Report
- To view the cashout report in ECM, go to Reports > Cashouts
Select a site and the date and time; default is the current date
Click Refresh Report
The records in the cashout report are grouped by employee name.
Each shift cashout record is displayed separately on the report
The report can be exported to PDF, Excel or CSV format
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