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Summary

The NorthStar Pay payment app provides secure, contactless check payment on a mobile device. A NorthStar Pay QR code and URL are printed on the receipt. Guests scan the code or enter the URL manually on their mobile device to access NorthStar Pay and complete the payment on the app. Guests can also add tip and select receipt option. 

Info

Account feature toggle required

Account feature toggle "Allow NorthStar Pay" is required for this feature. If you do not see the QR Code settings on the Bar/QR Codes tab in Receipts, please contact your NorthStar representative to have this setting enabled for your account.

Configuration 

Set NorthStar Pay as Alternate Payment 

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  • Go to Sites > Payment

  • Click: Add Processor

    • Select NorthStar Pay

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    • Click continue

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    • Select a processor (Braintree, Payeezy, Shift4, or AuthorizeNet)

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      • AuthorizeNet Information:

        • API Login ID:

          • This is obtained from authorize.net

        • Transaction Key:

          • This is obtained from authorize.net

        • Apple Pay Merchant Identifier:

          • This is always:

        • Apple Pay Domain Name:

          • Domain Name is the instance-services.cbsnorthstar.com

            • Production

              • Bethpage: services.cbsnorthstar.com/bethpage/

              • Cypress: services.cbsnorthstar.com/cypress/

              • Dornoch: services.cbsnorthstar.com/dornoch/

              • Eastlake: services.cbsnorthstar.com/eastlake/

            • Test Environments

              • callaway: callaway-services.cbsnorthstar.com

              • staging: staging-services.cbsnorthstar.com

        • Apple Pay Display Name:

          • This is always:

            • NorthstarPayApplePay

    • Enter your credentials for the production environment if you are not using test credentials.

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Path: Sites > Concepts > Concept tab 

  • Logo Settings 

    • Name - Add/modify name

    • To add a logo: 

      • Image file must meet the image requirements specified. 

      • Click Select file to find and upload a file. 

      • When the file has been uploaded, the status bar will show Done with a checkmark. 

      • Click Save to save changes or Cancel to cancel changes.

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Info

QR code expires after 30 minutes. After 30 minutes the QR code is invalid and will return "Unauthorized Token is invalid" if scanned. 

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Lock location

  • On the OE app, the payment page is masked during the payment process to prevent another user from accessing the check while the guest is completing payment in NS Pay.

    • A manager can override the lock by tapping Override and scanning their manager card. 

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  • After check is paid, the table location lock is released.

QR code not active after payment

  • If the QR code is scanned again (or URL revisited) within 30 minutes, the guest will see the Paid view of the check on NS Pay with a note "Check already paid in full. Thank you!" 

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  • On the OE app, the payment page is masked during the payment process to prevent another user from accessing the check while the guest is completing payment in NS Pay.

    • A manager can override the lock by tapping Override and scanning their manager card. 

...

  • After check is paid, the table location lock is released.

QR code not active after payment

  • If the QR code is scanned again (or URL revisited) within 30 minutes, the guest will see the Paid view of the check on NS Pay with a note "Check already paid in full. Thank you!" 

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