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Comment: Replaced images in upper part of doc per OE-15802 (DOB) above "Optional feature." No pictures available for remaining images to show DOB.

Summary

Sites can administer loyalty programs to encourage customer loyalty by allowing customers to earn and redeem rewards. 

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  • Tap Add New Customer; the Customer Details form will display
    • Tap Rewards to return to the previous Rewards screen

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    • Tap in a field to access the keyboard
    • Enter the new customer information including the loyalty card number issued to the guest 
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        • When a field is tapped, either a standard keyboard or a numeric keyboard will pop up depending on the type of entry. 

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      • Error conditions

        • If the user taps Done before entering the customer information, a message will request the user add the required information Image Removed

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        • If the card is a duplicate, an error message will display after tapping DoneImage Removed

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    • After entering all customer and card information, tap Done 

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    • The Rewards page will show the new customer ("Valued GuestQa Test" in this example) attached to the check check.

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    Optional feature: Create new Paytronix account with phone number only 

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    Search/Add Existing Customer 

    Customer loyalty card can be entered accessed manually or can be scanned to access the member account and redeem offers.  

    • Tap the customer icon (blue man) at the bottom of the check panel 
    • A blank Rewards form will pop up 
    • Locate the customer's account by entering the customer's email, phone, card number (loyalty, comp or store credit card) or an existing Paytronix check in number 

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