Summary
Sites can administer loyalty programs to encourage customer loyalty by allowing customers to earn and redeem rewards.
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- Tap Add New Customer; the Customer Details form will display
- Tap Rewards to return to the previous Rewards screen
- Tap in a field to access the keyboard
- Enter the new customer information including the loyalty card number issued to the guest
- When a field is tapped, either a standard keyboard or a numeric keyboard will pop up depending on the type of entry.
Error conditions
- If the user taps Done before entering the customer information, a message will request the user add the required information
- If the card is a duplicate, an error message will display after tapping Done
- After entering all customer and card information, tap Done
- The Rewards page will show the new customer ("Valued GuestQa Test" in this example) attached to the check check.
Optional feature: Create new Paytronix account with phone number only
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Search/Add Existing Customer
Customer loyalty card can be entered accessed manually or can be scanned to access the member account and redeem offers.
- Tap the customer icon (blue man) at the bottom of the check panel
- A blank Rewards form will pop up
- Locate the customer's account by entering the customer's email, phone, card number (loyalty, comp or store credit card) or an existing Paytronix check in number
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