...
C: 727-543-5503
...
888-963-3600
...
Complete
No offline cc support
...
OpenEdge
...
https://www.openedgepayment.com/
...
Payment processor
...
support@openedgepay.com
800-774-6462, option 3
...
Complete
...
TSYS
...
...
Payment processor
...
Andy Broussard
Account Manager
...
B: 402-574-7429
C: 402-510-5026
...
Email (preferred):
isvcare@tsys.com
855-882-0507
Hours: 6am - 6pm CT M-F
Merchant Support:
800-228-2443
General MID questions:
6am - 12am
CT limited after-hours support available
...
Complete
No offline cc support yet
...
Vantiv Integrated Payments
...
...
Payment processor
...
Strategic Accounts
...
888-279-0293 and/or
800-859-5965
...
Worldpay
...
...
Payment processor
...
B: 909-337-3474
...
Shift4
...
...
Payment Processor
...
...
Credit Card Processor
...
Website
...
Services
...
Contact Name/Email
...
Phone
...
Technical Support
...
Integration Status
...
First Data
...
...
Payment processor
...
800-762-6663
...
Complete
...
Heartland
...
https://www.heartlandpaymentsystems.com
...
Payment processor
Alan Levine
Senior Director, National Accounts
Credit Card Processor | Website | Services | Contact Name/Email | Phone | Technical Support | Integration Status | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
First Data | Payment processor | 800-762-6663 | Complete | ||||||||||||||
Heartland | Payment processor | Alan Levine (Senior Director, National Accounts) | C: 727-543-5503 | 888-963-3600 | Complete | ||||||||||||
OpenEdge | Payment processor | B: 800-774-6462 | support@openedgepay.com | Complete | |||||||||||||
TSYS | Payment processor | Andy Broussard (Account Manager) | B: 402-574-7429 | Email (preferred): 855-882-0507 Merchant Support: | Complete | ||||||||||||
Vantiv Integrated Payments | Payment processor | Strategic Accounts | B: 970-335-4994 | 888-279-0293 and/or | |||||||||||||
Worldpay | Payment processor | B: 909-337-3474 | |||||||||||||||
Shift4 | Payment Processor | Rohan Mani (Sen. VP Business Dev) Dexter Estrada (Lvl 3 Sys Analyst) | Advanced Support advancedsupport@shift4.com | ||||||||||||||
Gift Card Processor | Website | Services | Contact Name/Email | Phone | Technical Support | Integration Status | |||||||||||
MidniteExpress | Gift card processor | Shipp Harris | B: 843-903-1645 | B: 843-903-1645 | 100% Gift Cards only SVS 5th #3rd | ||||||||||||
Paytronix | Gift card processor | Michelle Feng Gabrielle Judge Jeff Prevost Benjamin Dubuc Ken Buckley (Sales Engineer) Andy Moores (Product Manager) Ken Wagner (Support Manager) Parker Chase-Corwin (Sr. Director of Customer Success) | mfeng@paytronix.com; gjudge@paytronix.com; jprevost@paytronix.com; bdubuc@paytronix.com; kbuckley@paytronix.com; amoores@paytronix.com; kwagner@paytronix.com; pchase-corwin@paytronix.com | 617-649-3300 x1 | 100% complete | ||||||||||||
SynergyWorld | Gift and Loyalty processor | 100% complete | |||||||||||||||
Back Office | Website | Services | Contact Name/Email | Phone | Technical Support | Integration StatusStatus | |||||||||||
MidniteExpress | httpAvero | Gift card processor | Shipp Harris | B: 843-903-1645 100% Gift Cards only SVS 5th #3rd | PaytronixReporting | Denise Watson (Channel Sales Executive) | B: 702-748-8265 | 100% | |||||||||
Cimplebox | Reporting | 818-342-7722 | 100% | ||||||||||||||
Compeat | https://www.paytronixcompeat.com/ | Gift card processor | 617-649-3300 x1 | 100% complete | SynergyWorldReporting | B: 512-256-8418 | 512-279-0771 | 100% | |||||||||
Crunchtime | https://wwwcrunchtime.synergyworld.com/ | Gift and Loyalty processor | 100% complete | ||||||||||||||
Back Office | Website | Services | Contact Name/Email | Phone | Technical Support | Integration Status | |||||||||||
Back office | Kyle Von Iderstein (Sales) | 617-567-5228 | 100% | ||||||||||||||
Ctuit | https://averoincwww.compeat.com/ | Reporting | Denise Watson | B: 702-748-8265 | Michael Kapash (Dir. of Strategic Partnerships) | 415-884-4888 | 100% | ||||||||||
CimpleboxDecision Logic | httphttps://www.cimpleboxdecisionlogic.com/ | Reporting | 818-342-7722 | 100% | Compeat858-586-0202 | 100% | |||||||||||
POS Accounting (formerly Hydra Conx) | Accounting
| Ritesh (CIO) | C: 917.526.3369 | 100% | |||||||||||||
Mirus | https://www.compeatmirus.com/ | Reporting | Dave Bennett (CEO) | B: 512-256-8418 | 713-468-7300 | 100% | |||||||||||
CrunchtimeOmnivore | Back office | Kyle Von Iderstein | 617-567-5228 | 100% | Ctuit | Tom Fox | B: 317-445-3340 | 800-293-4058 | Omni - 95% in live testing now | ||||||||
Restaurant365 | Reporting | Michael Kapash | 415-884-4888 | 100% | Decision LogicMatthew Bair (Dev Team) |
| |||||||||||
Restaurant Magic Data Central | https://www.decisionlogicrestaurantmagic.com/ | Reporting | 858-586-0202 | 100% | POS Accounting (formerly Hydra Conx)
| Michael Beck | 800-933-4711 | 100% | |||||||||
Rosnet | https://posaccountingwww.rosnet.cocom/ | Accounting
| Ritesh | C: 917.526.3369 | 100% | MirusData acquisition, food & inventory management, labor scheduling | Tom Brown | ||||||||||
Synergy Suites | Reporting | Dave Bennett dave@mirusNiall Keane (Sales Director) | B: 832-325-3311 | 713-468-7300 | 100% | Omnivore | B: 317-445-3340 | 800-293-4058 | Omni - 95% in live testing now | Restaurant365 | 650-272-9895 | 100% | |||||
Syrus | Reporting | MaryAnn Buchser (New Brand Specialist) | B: 800.647.1560 | 800-647-1560 | 100% | ||||||||||||
COGS-Well | https://www.restaurant365cogs-well.com/ Matthew Bair Morgan Harris Salesmharris@restaurant365.net Andy Meeks Sales C: 949-439-1853 | Restaurant Magic Data Central | Inventory Reporting | ||||||||||||||
Other Integrations | Website | Services | Contact Name/Email | Phone | Technical Support | Integration Status | |||||||||||
Personica (Formerly: Fishbowl) | https://www.restaurantmagicfishbowl.com/the-fishbowl-solution/ | Reporting | Michael Beck | 800-933-4711 | 100% | Rosnet | Data acquisition, food & inventory management, labor scheduling | Tom Brown | Synergy Suites | Niall Keane | 650-272-9895 | 100% | |||||
Syrus | Reporting | MaryAnn Buchser | B: 800.647.1560 | 800-647-1560 | 100% | COGS-Well | Inventory Reporting | ||||||||||
Other Integrations | Website | Services | Contact Name/Email | Phone | Technical Support | Integration Status | Fishbowl | Mark Bell | C: 703-836-3421 | C: 773-412-6758 | 75% in testing with client | Grab | Jeff Liveny | B: 936-520-2975 | 100% | Hot Schedules | Labor Reporting | Francesca Alfarache | HS data 100% | Marketing Vitals | Rom Krupp | 214-535-8699 | 100% | Omnivore delivery | Gene Harrison | B: 317-445-3340 | 800-293-4058 | This gives us all the big ones: Uber, door dash, grub hub, etc. 85% | Round it up America |
Online Ordering Partners | Website | Services | Contact | Phone Number | Technical Support | Integration Status | |||||||||||
OLO | On Line Ordering Third party delivery | 100% | NovaDine | https://novadine.com Offer Provider | Mark Bell (Dir., Sr. Accounts) Jon Hanna Scott Schulte Chad Meadows David Arthurs Meg McNeill | jhanna@personica.com; sschulte@personica.com; cmeadows@personica.com; darthurs@personica.com; mmcneill@personica.com | C: 703-836-3421 | C: 773-412-6758 | 75% in testing with client | ||||||||
Grab | Jeff Liveny (COO) | B: 936-520-2975 | 100% | ||||||||||||||
Hot Schedules | Labor Reporting | Francesca Alfarache | HS data 100% | ||||||||||||||
Marketing Vitals | Rom Krupp (CEO) Nagesh Koganti (President/CTO) Ward Olgreen (COO) Mariana Schlottman (Sr. Director of Data Analytics) | rom.krupp@marketingvitals.com; Nagesh.koganti@marketingvitals.com; | 214-535-8699 | 100% | |||||||||||||
Omnivore delivery | Gene Harrison (Dir. of Channel Sales) Tom Fox | B: 317-445-3340 | 800-293-4058 | This gives us all the big ones: Uber, door dash, grub hub, etc. 85% | |||||||||||||
Round it up America | |||||||||||||||||
Online Ordering Partners | Website | Services | Contact | Phone Number | Technical Support | Integration Status | |||||||||||
OLO | On Line Ordering Third party delivery | David Bedard (Senior Technical Specialist) Ian Latimer | 100% | ||||||||||||||
NovaDine | On Line Ordering Third party delivery | Dean Kimball George Istfan | 100% | ||||||||||||||
Order and Delivery (Paytronix) | On Line Ordering Third party delivery | Michelle Feng Gabrielle Judge Jeff Prevost Benjamin Dubuc Ken Buckley (Sales Engineer) Andy Moores (Product Manager) Ken Wagner (Support Manager) Parker Chase-Corwin (Sr. Director of Customer Success) | 100% | ||||||||||||||
ToGo Technologies | On Line Ordering Third party delivery pending | 100% | |||||||||||||||
Order and Delivery (Paytronix)OneDine | https://paytronixonedine.com | On Line Ordering Third party delivery | 100% | ToGo Technologies | On Line Ordering Third party delivery pending | 100% | OneDine | On Line Ordering / Order at the tableOrdering / Order at the table | Rom Krupp (Owner/CEO) Richelle Franklin (COO) Vance Miller (CRO) Anthony Gartung (Director of Sales) Calvin Graves (Client Implementations Manager) Charlie Sutton (Director of Client Implementations) Randy Burden (VP of Engineering) | richelle.franklin@onedine.com; Randy.burden@onedine.com | 100% |
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