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Comment: revised the 2nd bullet at bottom; see OE-15896 https://cbsnorthstar.atlassian.net/browse/OE-15896 for scenarios


Info
titleOptional feature - Account feature toggle required

An account feature toggle must be enabled for your account to use this feature: Text to pay

Please contact your NorthStar representative to have this feature enabled for your account.

Summary

The text-to-pay feature allows staff to send an SMS text message to a guest's mobile device. The text message includes a link to the NorthStar Pay app for the guest to complete payment. (Text is sent using the Twilio communication platform for messaging.) 

Overview

  • CBS admin enables the feature toggle: Text to pay
  • Configuration:
    • Receipts > Bar/QR Codes: Create a text-to-pay message to display to the guest
    • Areas: Under Payment Settings, enable text-to-pay payment
  • App: 
    • Access guest's Rewards account with phone number 
    • Tap Send text to pay
    • SMS message with your text-to-pay message and link are sent to the guest's mobile device

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  • The order is submitted to the kitchen The order is cleared from the screen and is ready to accept the next
  • orderDepending on the location mode and settings, either the Location manager will display or the order will be cleared and remain on the Ordering screen, ready for the next order to be entered.
  • A text message is sent to guest's phone number with a link to NorthStar Pay. Guest taps link to complete payment on NorthStar Pay app. 

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