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- Log into ECM Instance server (ECM Instance Edge1 Callaway Edge1, East Lake Edge1, Dornoch Edge1, etc. in Bomgar).
- Open SQL Management Studio.
- Click ecm.cloud under Databases.
- Right click dbo.SystemSettings and choose Select Top 1000 Rows.
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Begin transaction update [ecm.cloud].[dbo].[SystemSettings] set value ='Auth Token' where SystemSettingId ='F3CA754B-9B7B-493A-B622-00CDAE43445F' update [ecm.cloud].[dbo].[SystemSettings] set value ='Account SID' where SystemSettingId ='C73ABD0C-F803-4341-992D-2EE72FF2393F' update [ecm.cloud].[dbo].[SystemSettings] set value ='Phone Number' where SystemSettingId ='E249932E-F457-4F8B-A94E-5826BC46F065' Select * from SystemSettings where name like '%twilio%' Commit Select * from SystemSettings where name like '%twilio%' |
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- Navigate to C:\inetpub\ECM\ECM\
- Edit ecm.web config
- Change the Phone Number section and input the new number purchased.
- Save and Close
- Completed.