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The Guest Facing tab under Sites is used to manage only a portion of the entirety of what a guest sees when using the device. Many settings such as favorites, toggling web browsing access , and selection of gratuity suggestion can be configured through this pathway.

Configuration

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ECM Configuration pageImage Added

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Settings

Settings includes features that can be enabled or disabled depending on preference.

ButtonDescription
Pre-Order EnabledToggle access to pre-ordering
Favorites and Membership EnabledIn guest-facing mode, allows use user to create and manage membership account and save favorite items fo easy ordering
Web browsing enabledToggle access to web browsing; if enabled, enter a default URL (format: http://www.sitename)

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ButtonDescription
Display Convenience CenterBrings up Opens a window with the Convenience Center
Call a server immediatelyCalls a server to the device

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Gratuity Selected by Default

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ButtonDescription

None

No gratuity is selected by default
Suggestion One - 10.00%A 10% gratuity is suggested
Suggestion Two - 15.00%A 15% gratuity is suggested
Suggestion Three - 20.00%A 20% gratuity is suggested
Other - Guest filled amountThe guest enters their own gratuity


Kitchen Hours

Set the open and close hours for each day at the bottom of the Guest Facing window.

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Surveys

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To come

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Operation

Attach to a table that is in guest facing mode. Tables can be configured in Enterprise Content Management to be in Guest Facing mode. When logged in as a staff member, tap LogoutLog out to access guest facing.


The guest-facing home screen shows any will differ depending on how the site is configured. In this example, it shows featured items or categories. Tap Start ordering... to dismiss the featured items page and order from the menus.

        

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Related Articles:

Operation Mode: Guest Facing

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