Printers are easy to configure. To add a printer please make sure you have already installed it configured in multiple areas in ECM:
- Sites
- Areas
- Menu item
Sites
Before configuarion, install the printer software on the windows server. For assistance please read (See "How to Install a Check or Prep Printer". Once installed follow the steps below to )
To configure a printer with Order Entry.
When editing a site a user may edit the following under the printers tab:
On this page a user may add, edit and disable a printer.
When adding a printer the printer name MUST be the same as in ECM:
Go to Sites > select site > select Printers tab.
To add a printer:
- Click Add Printer
- Enter the printer information:
- Name - Enter the printer name exactly as it is named in the windows control panel (including any capitalization
...
- ).
Name - Enter a name for the printer. Must be spelled the same as the windows printer.
- Description - Enter a description for the printer.
- Model - Select the model of the printer.
- Has Cash Drawer - Check this box if there is a cash drawer plugged
...
- in to the printer.
- Disabled - Check to enable/disable the printer for the site.
- Group by Seat Number - Check to enable/disable printing items grouped by seat number.
- Failover Printers - Use the drop-down to select printers to route to in the event that the selected printer is unavailable (out of paper, paper jam, turned off, etc.)
- Save to save the information or Cancel to discard the information and return to the Printers screen.
To edit a printer, click the edit (pencil) icon to open the dialog box and make changes.
Related articles
Configure Printer Failover (Redirection)