Features and Improvements

ECM/NorthStar Online Ordering Release: 2020-05-27

This document summarizes the improvements in ECM/OLO 2020-05-27 release and serves as a quick reference to these items.* For more complete information, please refer to the ticket number shown.

Issue No.

Summary

Configuration

Operation

NS Online

OE-14379

Online Ordering: Add capability to allow payment at store and/or online at checkout

With this improvement, a site can determine if the would like to offer payment options to the guest or require the guest to either pay at the store or online:

Two options:
Pay now
Pay at store
One payment method only (no option):
Pay now
One method only (no option):
Pay at store

OE-14411 - Online Ordering: Add payment options settings (Pay now, Pay at store)

Path: Sites > Online Ordering - Payment options settings added

At least one selection is required; both can be selected to allow guest to choose their option when ordering
Error message will display if no selection is made
When adding a new site, default selection is Pay now

When both options are selected in ECM, the guest will be presented with both payment options and may select one:
- Pay at store selected by guest
  - Payment information advisory message is shown
- Pay now selected by guest
  - Pay Now and option to add tip are shown
If only "Pay at store" is set in ECM, the guest is required to pay at store (not an option for guest):
If only "Pay now" is set in ECM, the guest is required to pay online when they order (not an option for the guest):

*Detailed documentation is in progress and will be available upon completion. ECM documentation: Enterprise Content Management (ECM)