Credit card signature on iPad device

Owned by Rose Eliff (Unlicensed)
Last updated: May 28, 2024 by Jason Epp
2 min read

Customers can sign for their credit card charges either on the chit (paper receipt) or on the iPad device. This is managed through the site's ECM > Site > Payment settings for all transaction or by each Area through an override (feature toggles must be Activated for the customer account). 

Payment setting:

  • To set signature on the iPad device for the site go to the site's Payment tab. Under Settings, set Signature type to Screen (by default it is Chit - Receipt), or through the Area > Edit Area > Payment settings, set Override site payment signature setting > Signature required: Yes > Signature type: Screen. 

iOS workflow:

  • If signature on screen is required on screen, the screen will show the signature area
  • The customer can sign for the charge in the area shown. 

  • If signature on chit is required, the receipt will print with a signature line

  • If signature is not required, receipt will not print for signature and screen will not display signature area 


Related:

Site Payment settings

General (Edit an Area)