NorthStar Software Release 4.4 Summary of Features and Improvements

NorthStar Software Release 4.4 Summary of Features and Improvements

This document summarizes the major new features and improvements in the NorthStar 4.4 software release.

This document is intended to serve as a quick-start guide to these new items. For more complete information, please refer to the ticket number shown. 

Detailed documentation will be available when completed. 

New Features

Issue No. 

Summary

Configuration

Operation

Issue No. 

Summary

Configuration

Operation

OE-8926

As a bartender, I can review and print/finalize other staff members' cashout

Jobs – Permission: Allow user to view/finalize/print others' cashouts

Bartender can review/print/finalize others’ cashouts, but not their own

OE-8925

As a staff member I can re-print an existing cashout. The printout will state that it's a re-printed copy at the top of the receipt. 

Jobs – Permission: Allow user to view/finalize/print own cashout

Staff can reprint previous cashout; watermark prints on cashout receipt

OE-8924

As a staff member I can review my cashout, print, and finalize it.

Jobs – Permission: Allow user to view/finalize/print own cashout

Staff can view, print and finalize own cashout

OE-10070

Guest Identifier in Kiosk Mode Label Change

none

UI change only; revise text in kiosk mode to: Please enter your table tent number.

OE-9968

DSR/Cashout report: Add Cash Owed less tipshare amount (MD)

 

Jobs – configure tip share %

On receipt and app, DSR/Cashout report shows:
Cash Owed (-) Tip Share
Tip Share – [job] [tipshare %]
Cash Owed to House

OE-9950

Bar codes can print on receipts to represent an item's PLU and Price

Site > Receipts > Bar Codes

Bar codes print on receipt as configured  

OE-9447

Allow Heartland PAX device to work alongside Heartland IDTech for manual entry.

Sites > Payment – Add Heartland (HeartlandService) card processor

Allows manual entry on PAX device with Heartland as processor.
Tap Use External Card Reader > NFC icon.
Enter CC number on PAX terminal

OE-9382

Label receipt: If no available guest name it will display guest identifier on the label receipt

None

Take-out; Prints guest identifier on take-out label

OE-9132

Meal break: Display break notification pop-up window when manager/user logs in

See Employee Breaks for config; requires Acct. feature toggle

Break notification pop-up displays when manager logs in

OE-8957

Guest Facing Mode - Do not require payment tender; print receipt with barcode

Sites > Guest Facing – Setting: Payment not allowed

User places order, receipt prints with barcode to be scanned at register and paid.  

OE-8911

Payment processing: MPPG integration using kDynamo/eDynamo swipe reader

Sites > Payment – select Magensa as card processor

Use kDynamo/eDynamo swipe reader for payment

 

OE-8673

As a restaurateur I want to process credit cards via an IDTECH swipe with HEARTLAND

  • Enable account feature toggle: Heartland Service Credit Card

  • Sites > Payment – select Heartland processor

User can swipe card on ID TECH device with Heartland processor to execute payment, refund, tip, void

OE-8663

Menu manager: When flagged in menu manager, do not display unavailable items

 None

In Menu Manager, user can toggle to display unavailable items. 

OE-8131

Multi-select feature - ability to select multiple items on a check to perform a function

 None

User can apply an operation to several items by turning on multi-select (tap the  icon; turn on multi-select)
Operations include: expedite, change order type, reorder and remove. 

OE-8127

Guest Identifier - name required in kiosk mode

Sites > Area - In Kiosk area, select Guest Identifier Required 

Refer to OE-10070. When user is in kiosk mode and taps I want to pay, a pop-up prompts them to enter their "table tent number."

OE-8040

As an operator, I want to be able to use a ID TECH UniPay III Reader

 (Unknown; no description on ticket)

Attach UniPay device to iPad audio port (volume turned up); order items. At payment, tap credit card payment and swipe card on UniPay device. 

OE-7751

Alternate payment: Require member information on payment

  • Account feature toggle:
    Enable Alternate Payment Requires Member 


  • ECM > Financial > Alternate Payment - flag Requires Member Account

When Alternate Payment is selected, a notice and a pop-up will prompt user to enter member information 

OE-6936

Gift card payment: When remaining balance is 0.00, don't display tip line; use Balance line to show 0.00 balance

 None

Receipt will show GIFT CARD BALANCE $0.00 instead of tip line for gift card (guest will need to use another form of payment for tip)

OE-6935

Gift card payment: Show remaining balance on authorization slip

 None

Gift card balance is shown below Gift card payment tip line on guest payment receipt. 

OE-4090

Automatically cash out a user at end of day if they did not manually cash out

None

If not cashed out previously, users are automatically cashed out at EOD; cashout report does not print

OE-3921

Guest identifier: Display complete guest identifier text in Check Search

 None

On Check Search, guest identifier name is shown in full (not truncated) 

OE-9088

Guest Facing Payment Not Allowed (Epic)

Sites > Guest Facing - Under Settings, select Payment not allowed 

Refer to OE-8957. With this setting, "I want to pay" button doesn't appear on guest-facing UI; guest checks print with barcode, which is used to facilitate payment 

 

Improvements 

Issue No. 

Summary

ECM Configuration

Operation

Issue No. 

Summary

ECM Configuration

Operation

OE-10565

Payment Processors to use TLS 1.2

None

N/A (Update Transport Layer Security protocol) 

OE-9952

Limit Max Memo length for QSR to 14 ch. (QSR only) 

Sites > Kitchen - Kitchen management engine = QSR

Memo length limited to 14 characters when QSR used for kitchen display. Applies to QSR only; others allows 70 characters max. 

OE-9868

Location Map: Remove Detach Devices link from Manage functions

None

Removed "Detach devices" link from Location map Manage functions. To detach devices, press and hold location and select options. 

OE-9831

Logic Control Kitchen System - Updates to an order appear in the same cell on the kitchen display

Sites > Kitchen - new option for Logic Controls: 
Add new items to existing check on kitchen output

For sites using Logic Controls, selecting this option will add any changes/updates to the same cell on the KDS. 

OE-9627

Meal Break: App show the column header as "Break" but the printed report shows the column header as "Brk Type"

None

Break Notifications printed receipt - Changed header from Brk Type to Break

OE-9616

Always print priced components and serving options on guest check.

Concept-level settings - "Print components and serving options on checks" 

Priced components and serving options will always display on guest check.

When setting is selected, all components and serving options (priced or not priced) will print; when not, will print only priced components nad serving options 

OE-9593

Cashout screen: Change button to select current or previous cashout reports (multiple shift cashouts) 

Account feature toggle: Reset Totals when Staff Finalizes Cashout

When multiple shift cashout is enabled, the cashout screen displays options to display current cashout (default) or previous cashouts 

OE-9547

Credit card receipt: Emphasize "DECLINED" message in receipt

None

When credit card is declined, DECLINED is shown more prominently on receipt

OE-9536

Assign invoice # to ref # instead of n/a

None

Back-end improvement to payment gateways: when no reference from processor, assign invoice number to the reference number of the payment

OE-9507

Heartland - Entry method "Use Device" should not be printed on receipt when using external card reader

None

Payment receipt improvement: removed "Use Device" from Entry Method line on receipt 

OE-9491

Heartland WebService Enhancements for the new payment processors

Sites > Payment - Heartland selected as card processor 

Backend improvement to use transaction IDs for Heartland transactions

OE-9443

Change guest identifier text field's default value

Account feature toggle: Enable Guest Identifier

Guest-facing - guest identifier prompt changed to "Please enter your name/number" 

OE-9435

Heartland - Entry method printed on receipt should be swipe

Sites > Payment - Heartland selected as card processor 

Improved receipt to show:
Entry Method: Swipe

OE-9429

Serving option - Serving options "toast" should not pop up automatically when rule is minimum zero

None

Serving options prompt does not display when rule is minimum zero 

OE-9417

Honor Job user permission: Enable/disable "Add Checks" and "Edit" buttons in staff-facing UI according to permission set

Jobs - Permission "Allow user to edit checks"
Enable or disable permission on job. 

When permission is disabled, the Add Check and Edit buttons are disabled. 

OE-9384

Label printer: Print both guest name and guest identifier on separate lines of label if available

Account feature toggle: Enable Guest Identifier

When available: 

  • Guest identifier prints on first line

  • Loyalty guest name prints on second line

  • Phone # or Table # prints on the next line

Information does not print if empty/null 

OE-9355

Label receipt suggestion: If there is no guest name or phone number indicated, do not display these fields on the label receipt

 

When guest name or phone number is not entered, these fields do not display on label receipt 

OE-9241

Add break notification report to reports on iPad app

Account feature toggle: Enable Site Time Clock Breaks 

ECM: Sites > Time Clock Breaks - break times configured

Break Notifications report added to app reports 

OE-9234

Time report reflects break information

Account feature toggle: Enable Site Time Clock Breaks 

ECM: Sites > Time Clock Breaks - break times configured

Break information added to Time Report on app 

OE-9107

User is alerted of upcoming break (upon login and other key actions)

Account feature toggle: Enable Site Time Clock Breaks 

ECM: Sites > Time Clock Breaks - break times configured

User receives pop-up alert of upcoming break following key actions: 

  • Login

  • Print Checks

  • Submit Order

  • Finalize

  • Done 

Pop-up options: Ignore, Time Clock 

OE-9104

User is warned of upcoming breaks

Account feature toggle: Enable Site Time Clock Breaks 

ECM: Sites > Time Clock Breaks - break times configured

Based on warning time configuration, user is notified of upcoming break via an amber-colored bar across the top of the device screen

OE-9103

in Kiosk Mode Guest Identifier should update check Name 

Account feature toggle: Enable Guest Identifier

At payment, guest user in kiosk mode is prompted to enter table tent number; this replaces check number for ease of delivery

OE-9032

Time Clock - X (delete) overlaps the $ sign of a clock-out record

None

Corrected UI issue on deleting a time record to only display the shaking X (not the X on top of the $) 

OE-8981

Open Checks request does not return all data.

Web Ordering API

For open checks request, use check data from the sessionstore. 

OE-8747

Tip amount entered is not displayed in payment panel after swiping gift card balance that is less than the payment amount

None

Payment page displays tip amount applied from gift card; message notifies user of insufficient balance on gift card to complete payment transaction. 

OE-8660

Check Search: Display quantity on check search results preview 

None

Check search displays quantity ordered on check search results

OE-8424

Credit Card payment: After Apply Payment, card info shows "No card swiped" in check panel (4.4) 

None

Fix: After applying payment, check panel properly shows "Card ending in ****" 

OE-8060

Number keypad is not displayed on Old Card number field while on New Card Number number keypad is displayed

None

Fix: When exchanging gift card numbers, Old card number field used a full keyboard, while New card number used a numerical keypad. This is fixed to only use numerical keypad for both. 

OE-7592

Gift card payment screen - suggested UI revisions

None

Updated gift card labels on payment screen to reflect gift card payment methods: swipe, enter number or use external card reader 

OE-7571

Advance Orders: Remove the filter by table/location #

None

On Advance Orders search, check filter placeholder text suggests search by guest identifier or check number only; table/location # has been removed as Advance Orders do not have a table assignment. 

OE-7545

Menu Manager: search for invalid item; remove item after search completed; menu list should reappear 

None

Improve menu manager to clear search results and display menu list after removing search term 

OE-7515

"Jump To" and "Scroll To" should be changed to "Go To" in the Adjustment page

None

Nomenclature revision on adjustment page; replace "Jump to" and "Scroll to" with "Go to .." for consistency 

OE-7499

At cashout the system blocks the server with outstanding checks message

None

If user has unfinished transactions when they attempt to finalize a cashout, the system will display the unfinished transactions and allow the user to select and complete each. 

OE-6993

When manager 86's an item, item is disabled on menus immediately (not after finalization)

Job permission: Can 86 an item, component, or serving option from the menu 

After manager publishes a change to make an item unavailable, devices are notified and the change is published to all devices. 

OE-6847

Location Manager - Reopen check button should not be active when check is not attached to a table 

None

User searches for a check by check number while on the location map (not attached to a table). When user taps Reopen check, a message advises user to attach to a location to reopen check. 

OE-6497

Combo First does not support Quantity Ordering

Account feature toggle: 4.0 G1d Combo First ordering 

Users can enter a quantity to order multiple combos at once instead of individually 

OE-6059

Expire and remove device location attachments - Table Map is displaying devices as attached that are turned-off or no longer exist in the environment

Job permission: Allow user to detach all devices from a location 

When job has permission, user can detach all devices from locations with one selection 

OE-4561

Time clock: User cannot clock in early from break; must meet the duration time set in ECM for the break. End Rest button is disabled until duration time is met. 

Account feature toggle: Enable Site Time Clock Breaks 

ECM: Sites > Time Clock Breaks - break times configured

When user clocks out for break, they cannot clock back in early; end break button is disabled until break duration is met. 

 

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