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NorthStar Order Entry iOS/iPad Log Retrieval

NorthStar Order Entry iOS/iPad Log Retrieval

The NorthStar Order Entry iPad contains logs that can be attained through Bomgar access.

Bomgar Remote Access

 

Log Retrieval

  • Open up your remote connection through Bomgar.

  • Tap the File Transfer tab.

  • The iOS logs is named eo_app_1.log

  • Transfer the log file to your pc and access.

image-20240301-155926.png

 

 

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