Combining Checks

Owned by Jason Epp
Last updated: Oct 27, 2023
4 min read

Combining checks is done for a single payment, usually by credit card, to pay for the checks of multiple tables. When combining checks they should have no existing payments and can be done in these 2 stages:

  • Move Table

    • Open the check to be moved/combined with another check.

       

    • Swipe left on Ordering Menu screen to the Location Menu

    • Tap Move Table

    • On the Move Table dialog box select the location to receive the check from the list.

      • Note: When combing checks, the location receiving the check should be a ‘Table’ or ‘Bar Service’ location, not setup with the operation mode of Counter Service.

    • All checks associated to that Table or Bar Service location will appear in the order list on the left, with individual check amounts and an Order Total for all checks on that table/location).

    • Repeat this as needed to combine multiple tables/checks to a single table/location.

Now at this point the table can be paid for each check, if the checks are still needed as separate payments. If the checks are supposed to be combined into one check/payment then:

  • Edit Checks: combine or separate the checks further

    • For the table with the multiple checks present, tap Add Checks

    • The Edit Checks screen will appear and Add Checks quantity pop-up will appear.

    • Tap outside the pop-up box if not adding additional checks

    • Tap the check and then either:

      • Select the item(s) to be moved to a different check.

        • For this purpose all items from one check will selected.

        • Tap the check that the menu items are to move to

        • Tap the X to remove any old checks that are now empty

      • Or Tap the the (i) icon at the upper right corner of the selected check. On the flyout, tap Merge Checks.

        • A list of available checks is shown. (A check cannot be merged to itself.) Tap the check to be merged with the selected check.

    • Tap Done

    • Combined check will appear (*recalculated if necessary) and can be paid

      • *Note: When combined a few things occur and may impact the total. What to expect:

        • Any seating assignment for the moved items will be lost

        • Any Credit Card pre-auth will be lost

        • Adjustments will still apply to the original individual items

        • Surcharges and Gratuities will be recalculated against all items

        • Tax will be recalculated, it may change for rounding or taxes on Surcharges and/or Gratuities

Merge checks

When there is more than one check, checks can be merged together. From the Location Menu, tap Edit Checks, then tap the (i) icon at the upper right corner of the selected check. On the flyout, tap Merge Checks. A list of available checks is shown. (A check cannot be merged to itself.) Tap the check to be merged with the selected check. Repeat to merge additional checks.

 

Example: