What’s New

This software update includes but is not limited to:

• New and/or enhanced features

• Further improvements to performance and design

• Device stability improvements, bug fixes

New features

• Paytronix gift cards via PAX device – Supports gift card processing through the PAX gateway (FDMS, TSYS, Heartland, Slipstream)

• Multiple card processors – Supports use of multiple processors (Slipstream, Vantiv, etc.) for gift card transactions (activate, inquire, reload, redeem); includes change to ECM payment configuration

• Check search – Displays owner name on previous days’ checks

• Receipt – Supports ability to consolidate like items on receipt

Improvements

• Components/serving options – print items and prices on receipt

• Gift cards

  • Supports ability to add gift card tips and adjustments

  • Display gift card balance on receipt

  • Allow gift card payment by guests in guest-facing or kiosk modes, or from guest payment button

• Multiple location maps

  • Supports creation and display of table maps for multiple locations (e.g., bar, patio, dining room, banquet room, etc.)

  • Return to last location map used

• Reports

  • Check and payment detail expanded on daily sales and cashout reports

  • Display check and payment info on device daily sales report

• Check Search – Allows filtering by guest identifier, check number or location number

• Credit card payments – Allows server log out from payment screen to collect payment signature

• Scales – Print weight on check receipts (to conform to state requirements)

• PAX Certification – FDMS, TSYS, Heartland

• Seat number

  • Supports setting a seat number prior to ordering menu items

  • Seat number is associated with subsequent items ordered until changed

• Credit card refund – Support the ability to perform a credit card refund and then void the refund on the same day

• Training mode – improve UI to better indicate when user is working in training mode

• Customer account – Add loading indicator during phone number search

• Time Clock – Remove display of user key codes on time clock views and printouts

• Print check – Supports ability to print closed check when not attached to a location (table)

Fixes

• Adjustments

  • Error when comp was applied to reduced/discounted combo type

  • Display balance due on summarized adjustments

  • Refresh view when applying void on combo

  • Display comp and void reasons correctly on check and menu items

• Check Search

  • Delivery orders – prevent dispatch of closed checks

  • Display combo price on search results

  • Addressed and improved search criteria

  • Show checks for gift card cashout transactions

• Gift cards, loyalty

  • Rewards pop-up – launch when attaching customer after order is sent

  • Message displays when gift card reload exceeds max limit

  • Ability to reload $0 balance gift card

  • Close transaction window after using external card reader

  • Gift card – Ensure previous number is not retained

  • Gift card redemption fail – display proper error message

  • Display correct balance on gift card auth slip

  • Corrected issues when adding tip to gift card

• Guest-facing UI

  • Corrected staff UI to guest UI issue when adding customer

  • Convenience Center – resolve issue regarding refillable drinks

• Location/Table management

  • Device defaulted to last kiosk location on launch after device as detached from location

  • Stabilized display of location map(s)

  • Server and session owner assignment issues addressed

  • Server assignment management – prevent attaching to location

  • Dismiss location map when accessing attached location

  • Multiple locations – name cannot be blank or duplicate

  • Resolve overlapping table maps after device is idle

• Menu Manager – Item made unavailable was overwritten by ECM publish

• Ordering

  • Combos

    • Prevent quantity ordering of qualifier within combo

    • Corrected adjustment issues in ordering, payment and receipts

    • Build combo workflow resolved

    • Item options corrected

    • Qualifier incorrectly added to combo on adjust

    • Ungroup of sent order returns correct original pricing of qualifiers

    • Correction to $0.00 pricing on receipts

    • Item quantity – reflect number of qualifiers not including combo menu item itself

    • Adjustments created incorrect Session Totals

    • Qualifiers displayed incorrectly when two or more combos ordered

    • Automatic gratuity display shown on check at payment

    • Resolved session locks when synchronizing using two iPad devices

    • Items sold by weight – disallow reorder/modify options

    • Corrected pricing issue on layered components

    • QSR KDS system – addressed issues with components, etc.

    • Add Cancel to Guest Identifier window

    • Allow correct number for “First # of components are free” setting

• Payments

  • Credit card payment – honor disabled payment flag

  • Resolved payment issues using gift card, tip and credit card

  • Revised add tip functionality for gift cards and other payment

  • Honor tip setting (enabled/disabled)

  • Resolved .01 payment issue

  • Alternate payment

    • Stabilized payment functions

    • Honor disable/enable setting

    • Refunds

      • Quantity not incremented in refund transactions

      • Cash received does not display refund amount

      • General refund – display negative amount for refunded tip

      • General refund to gift card on PAX device – correct false fail message

    • Finalize re-opened check from previous day with remaining balance

    • Honor setting for permission to manage tips

• Receipts

  • Print transaction amount on auth/merchant slip

  • Display Swipe or Manual Entry entry method correctly

  • Discounts resulted in incorrect totals displayed

  • Honor “consolidate like items” setting

  • Honor flag to disable email guest receipt

  • Print cash tendered amount

  • Transparent Print all checks button (location menu) printed invalid receipt

• Reporting

  • Reconcile refunds on adjustment report and daily sales report

  • Reconcile time reports on app and thick client

  • Adjustments report – corrected Summary/Detailed toggle after print

  • Daily Sales Report

    • Display labor categories and data

    • Report by area corrected

    • Corrected report loading issue

    • Include gratuity and gratuity tax on print version of report

    • Voided credit card authorizations were misreported as unfinished transactions

    • Time report

      • Business date/time zone issues addressed

      • “No data” issue resolved

      • Correction to clock-in-only function

      • Display clock-out time

      • Honor setting to show only clocked-in users

    • Payments report – Print user and payment information

    • Gift Card payment report – Display gift card transactions on print out (not credit card)

    • Print types include PDF and CSV

    • Cash payments – correct UNKNOWN label and printed reports

• Time clock management

  • Cash out – when clock out feature is off, do not call time clock

  • Adjustments issues addressed

  • Print meal voucher – corrected print issue

  • Adjustment reasons – did not populate

  • Honor setting to log in via mag card

• Training mode improvements

  • Cancel button when selecting user repaired

  • Honor permissions for training mode