Online Ordering - ECM Site Configuration

Owned by Alger Alama
Last updated: May 20, 2021
4 min read

Summary

A site or sites can be configured through NorthStar to allow guests to order items online. After assigning a web server to a concept, a site (or sites) belonging to that concept can be configured to include different menus, order types, custom media, payment options and delivery options. (See Web Ordering API - 3rd Party Setup instructions for integration information.) 

  • Note that the feature flag and the web server assignment for the concept are enabled by the CBS system administrator. 

  • Site configuration and user interface are completed by your site administrator. 

Configuration: Web server assignment (CBS system administrator)

Assumption: The business concept has been created in ECM. (See Add/Edit a Concept.) 

  • Enable feature toggle

    • Contact your CBS project manager or call CBS Order Entry Support to enable web ordering for the concept by selecting the feature toggle Enable ECM Web Ordering.

    • Click Save to save changes or Cancel to discard changes. 

  • Assign web server

    • Contact your CBS project manager or call CBS Order Entry Support to enable the Web Server Assignment for the site

    • Log in using proper credentials (CBS system administrator) 

    • Go to Web Servers > Web Server Assignments 

    • Click Add Web Server Assignment 

  • On the Add - Web Server Assignment pop-up:

    • Select the concept from the drop-down list

    • Select the web server to be used for the online ordering website

    • Enter a domain name for the online ordering website (This will be appended to the online ordering site URL.) 

    • Click Save to save changes and close the window or click Cancel to discard changes and close the window

  • The CBS system administrator will provide the URL for the online ordering site

Configuration: Configure the user interface (Site administrator)

  • Log in to ECM with your user credentials

  • Click Order Entry then go to UI Modifications > Web Ordering UI 

    • Go to Colors, Fonts and Media to configure the user interface for Order Entry on the online ordering site

    • Click Publish from the Web Ordering UI dropdown list.

  • Select the desired concept; click Publish 

  • In the Publish Details pop-up window, enter a comment and flag Deploy web multimedia changes

  • Click Publish to publish the changes or Cancel to discard

 

The blue question mark icon indicates that the Web Ordering account feature toggle has not been enabled. Hover over the question mark for more information. (See Configuration: Web server assignment, above.)

Configuration: Online Ordering settings (Site administrator)

  • Log in to ECM and go to Sites. 

  • Click the edit icon (pencil) to edit the desired site

  • Click Online Ordering tab 

    • Settings

      • Select Enabled for Online Ordering 

      • Complete other information as desired for the site

      • Online Ordering Menu - Select the menu to be displayed on the online ordering site. (You may want to create a custom menu for online ordering.) 

      • IP address - Enter the IP address for the online ordering site

 

  • Kitchen Hours (tab) - Click the time field to select time from the list 

  • Site Image (tab) - Click Change Image and select an image from the images stored in the concept's Media library

  • Delivery Locations (tab) - Specify locations where delivery is permitted

  • Click Save to save changes and close window, Cancel to discard changes and close window, or Apply to apply changes and remain on window. 

  • To publish changes, return to Sites and Groups and select Site Deploy and Web Deploy for the site that has been configured; click Deploy Site(s).

 

The online ordering site web page should be active after publishing is complete. 

 

Related articles

Web Ordering API - 3rd Party Setup instructions

Online Ordering Training Video