NS OE EMV Card Processing FAQ
- Rose Eliff (Unlicensed)
- Jason Epp
- CG II (Unlicensed)
This is a live document and subject to change as updates occur.
Purchasing and configuration
Q: Who does the customer buy the EMV hardware from?
A: For all processors, for all implementations, the hardware is purchased through CBS
NorthStar Order Entry Processor/Gateways/Options | |||||||||||
| Requested Company | Point-to-Point Encryption Swipe | EMV | EMV Tableside | Guest-Facing Payment | Kiosk Payment | Backbone | Gateway | Server Sign-On Reader | Gift Card Compatibility* | Online Payment | Store & Forward (Offline Mode) |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Vantiv Integrated Payments (Mercury) | Magtek Readers | VeriFone VX805 | Not Supported | Both Swipe and VX805 (NSOE Version 4.5 or Greater) | Both Swipe and VX805 (NSOE Version 4.5 or Greater) | Mercury | Mercury EMV: Datacap NetEpay | Magtek | Via MagTek swipe reader: Mercury Open Edge Paytronix | Yes | Yes |
| OpenEdge | Magtek Readers | Not Supported | Not Supported | Swipe Only | Swipe Only | Global | OpenEdge | Magtek | Via MagTek swipe reader: Mercury Open Edge Paytronix | No | Yes |
FDMS **Front End Nashville or North ONLY** | Via PAX Device with Merchant account and PAX setup for TransArmor | PAX S300, Aries8, A-series | PAX D210, D190 | Via PAX S300 or PAX D210 External Device Only (NSOE Version 4.5 or greater) | Via PAX300 or PAX 210 External Device Only (NSOE Version 4.5 or greater) | FDMS | Rapid Connect | Magtek | Via PAX device: Paytronix Value Link SlipStream | Yes - Payeezy | Via PAX App |
| Heartland | Via PAX Device | PAX S300, PAX D210, PX7, Aries 8 | PAX D210, D190 | Swipe or Via PAX S300 or PAX D210 (NSOE Version 4.4 or Greater) or Aries 8 (NSOE Version 4.8.3 or Greater) | Swipe or Via PAX S300 or PAX D210 (NSOE Version 4.4 or Greater) or Aries 8 (NSOE Version 4.8.3 or Greater) | Heartland Portico | Heartland | Magtek | Via PAX device: Paytronix Value Link SlipStream | No | Via PAX App |
| Heartland | Via ID Tech UniPay 1.5 / UniPay III | Via ID Tech UniPay 1.5 / UniPay III - Q1 2018 | Via ID Tech UniPay 1.5 / UniPay III - Q1 2018 | Swipe or Via PAX S300 or PAX D210 (NSOE Version 4.4 or Greater) | Swipe or Via PAX S300 or PAX D210 (NSOE Version 4.4 or Greater) | Heartland Portico | Heartland | Via ID Tech UniPay 1.5 / UniPay III | UniPay 1.5 / UniPay III Paytronix Value Link SlipStream | No | Yes |
| WorldPay | Via ID Tech UniPay 1.5 / UniPay III (in progress, not deliverable) | Via ID Tech UniPay 1.5 / UniPay III - Q1 2018 | Via ID Tech UniPay 1.5 / UniPay III - Q1 2018 | in certification process | in certification process | WorldPay | WorldPay | Via ID Tech UniPay 1.5 / UniPay III | UniPay 1.5 / UniPay III Paytronix Value Link SlipStream | No | No |
| TSYS | Via PAX Device | PAX S300, A-series | PAX D210, D190 | Via PAX S300 or PAX D210 External Device Only (NSOE Version 4.5 or greater) | Via PAX S300 or PAX D210 External Device Only (NSOE Version 4.5 or greater) | TSYS
| TSYS | Magtek | Via PAX device: Paytronix Value Link SlipStream | No | No |
| Tsys | Via ID Tech UniPay 1.5 / UniPay III (in progress, not deliverable) | Via ID Tech UniPay 1.5 / UniPay III - Q1 2018 | Via ID Tech UniPay 1.5 / UniPay III - Q1 2018 | in certification process | in certification process | TSYS - Host Based | Tsys | Via ID Tech UniPay 1.5 / UniPay III | UniPay 1.5 / UniPay III Paytronix Value Link SlipStream | No | No |
| Shift4 | Via PAX Device | PAX S300 (NSOE Version 4.8.3) | Via PAX S300 (NSOE Version 4.8.3 or Greater) | Via PAX S300 (NSOE Version 4.8.3 or Greater) | Shift4 | Shift4 | Magtek - Server cards only (no CC) | Via MagTek swipe reader: Paytronix Value Link SlipStream | Yes | Via PAX App | |
Q: Who configures my PAX devices?
A: CBS is responsible for the configuration of the PAX devices for First Data, Shift4, some TSYS, TSYS is responsible for older BroadPOS configuration for TSYS merchants, and Heartland is responsible for BroadPOS configuration for Heartland merchants at this time. CBS can add or configure Heartland or Shift4 configurations, through PAXSTORE, if the were created by our in-house team.
Transactions using EMV
Q: Can I perform EMV transactions table side?
A: Yes, for all processors that support EMV table side. See chart above
Q: Can i perform swipe transactions table side?
A: Yes, with Mercury Integrated Payments, Heartland and OpenEdge, swipe cards. TSYS, First Data and Heartland can do this with the portable terminals like, PAX D-210, D190, A920
Q: Can I do tip adjust on EMV transactions?
A: Yes, all implementations support Tip Adjust.
Gift Card Processing Via SlipStream*
SlipStream is a middleware product that needs to be loaded on the back office appliance. This middleware sits between the NorthStar Server and the gift card processor.
Processors supported via SlipStream:
ValueLink - tested
SVS - tested
GiveX - not tested
Heartland Gift - tested
ValueTEC Gift - tested
Mercury Vantiv - done without SlipStream
*Gift Card accessibility via swipe: There might be a need for WHITELISTING. Please check with each device manufacturer to validate.
This grid is to help understand what PAX devices are supported by what processors
| Processor | **PAX D210 (Wi-Fi) | **PAX D220 (Wi-Fi) | PAX D190 (Wi-Fi) | **PAX S300 | **PAX PX7 | PAX Aries 8 (A-series, Android models) |
|---|---|---|---|---|---|---|
| Vantiv WorldPay | No | No | No | *No | No | No |
| First Data | Yes | Yes | Yes | Yes | Yes | Yes |
| TSYS | No | No | Yes | Yes | No | Yes |
| Chase Paymentech | No | No | No | Yes | No | No |
| Heartland | Yes | Yes | Yes | Yes | Yes | |
| Shift4 | No | No | Yes | No |
**NOTE: Payment devices are end of life and are no longer purchasable.