Features and Improvements - 4.7 Regression 1, Regression 2

Item Countdown

OE-12083

Item Quantity Countdown: Remove "How Many?" option from options menu when multiple combos ordered 

This improvement corrects an issue when removing multiple combos that have been ordered by quantity. Due to different qualifiers on each combo, multiple combos cannot be removed in a single action. 

• On Ordering Menu, tap a number on vertical keypad (e.g., 3) then tap a combo menu item and select qualifiers for each combo. Tap Add to Order and the number of combos ordered appear on the check panel. 

• BEFORE:
  To remove items, the user could tap the  options menu icon, enter a quantity in How Many? and tap Remove. This functionality, however, is not supported (qualifiers could be different for each combo) and resulted in an error. 

Open

• AFTER:
  "How Many?" is removed from the options menu to prevent the invalid action and error. 

Open

To remove items, swipe left on menu items to remove, then re-enter correct quantity. 

Payment Processing

OE-10403

Guest UI: Payment - Display error messages on the guest UI  (when PAX device is used)

Improved user feedback by adding messages displayed on the guest UI when the PAX device encounters errors.

The following conditions encountered on the PAX device will prompt informative alert messages to be shown on the guest UI:

• Connection expires (example below)

• Transaction aborted

• Cannot connect with external card reader 

Staff UI Improvements 

OE-12148

Adjustments screen: Improve Applied Payments to reflect the price of the selected item  

Improved Applied Payments section of Adjustments screen to reflect the amount of the menu item selected; previously, this showed the entire check amount 

On the Adjustments screen, the Applied Payments section has been improved to show only the amount of the item selected in the Adjust Item(s) panel. 

• BEFORE: The entire check amount was shown.

• AFTER: Only the amount of the selected menu item is shown. 

Web Ordering API

OE-14219

Web Ordering API: Allow menu items to be ordered via web API regardless of availability per Menu Manager in POS

Web Ordering API can be set to allow menu items to be ordered regardless of availability as set in the Menu Manager. 

Configuration
Path: Sites and Groups > edit a site > Integrations > Web Ordering API 

To allow non-available menu items to be ordered through web ordering, select:
Allow orders to be placed regardless of item availability

• On application, Menu Manager (Cashier Menu) has zero quantity for Item 3 (item is unavailable) 

• Through the ordering website, place an order for Item 3.

• Result: System allows order for menu item that is not available. The staff-facing UI of this web order shows the item ordered, but not available on the Ordering Menu. 

Other 

OE-14659

Kiosk: Display suggested gratuities on kiosk guest UI when enabled on ECM

Improved kiosk mode to allow suggested gratuities to be shown during payment process. 

Configuration 

Path: Sites and Groups > edit a site > Guest Facing 

• Enable Suggested Gratuity and select default option 
  
  

Previously, the kiosk mode was designed to skip gratuity during the payment workflow. This improvement now allows suggested gratuity during payment when it's enabled and configured in ECM. 

OE-14599

Training Mode: Detach from all alternate locations when in training mode; no access to alternate locations 

With this location access improvement, when a user log ins and is in training mode, their device is automatically detached from any alternate location and the training user can navigate to a training location.

• Assign staff member to training mode: Cashier Menu > Training Mode. Tap staff member's name, tap Done. 
  
  

• When training staff member logs in:

  • Their device is detached from any alternate location configured for the device

  • They can only access locations configured as training locations; other locations cannot be accessed

User can only access training mode locations.

User cannot access other locations.

OE-14529

Location: When only one Available Order Type is selected, it becomes the Default Order Type on Save

If a location only has one Available Order Type selected, that order type automatically becomes the Default Order Type for the location. 
This improvement solves a check numbering issue and improves t ease of use. 

Path: Sites and Groups > edit a site > Areas > Location > edit a Location 

With this improvement, if a location only has one Available Order Type selected, that order type automatically becomes the Default Order Type for the location. 

Note: There is no change to the functionality when a location has two or more selected Available Order Types. The Default Order Type can be set to any Available Order Types or to NONE.

OE-11979

Kitchen QSR: Order Entry server can control the consolidation or individual display of items in QSR display 

This improvement allows Order Entry to control how "like" items are displayed on the QSR kitchen video, either individually or consolidated. 

Previously, the Kitchen setting "Consolidate like items on kitchen outputs" was not supported for QSR kitchen video. This improvement now applies this setting to QSR: 

• When the setting is selected, like items ordered are consolidated on the QSR display. 

• When the setting is not selected, like items ordered are displayed individually on the QSR display