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Receipts (account-level) WIP

Receipts (account-level) WIP

Summary 

Receipt settings configured at the account level will apply globally to all sites within the account.  Settings include configuring a marketing message, including localization option, and configuring the label text for the receipt, including localization option. 

Additional receipt customization can also be made at the site level for site-specific information. (Message, store hours, etc.) (See Receipts - General) 

  • To access the Receipts page, go to Sites > Receipts

Configuration 

Account Level Settings

  • Account-level receipt settings are applicable to all sites

image-20250815-172211.png

 

Account Level Settings

Item 

Description

Item 

Description

Marketing Message 

Enter marketing message text

Position

Select Top or Bottom from dropdown list 

Enabled 

Select to enable the message to print on the receipt 

Save

Save account-level settings 

 

Localization

Localization allows the site to add translations and configure the marketing message to be displayed in other languages. 

  • Columns can be sorted and can be filtered to show a subset of records 

Item 

Description

Item 

Description

Add new record

  • Click to add a new record; a new blank line will appear

    • Language: Click the down arrow and select a language from the list 

    • Marketing Message: Enter translation for selected language 

Save/Cancel changes

Save changes - Save changes 
Cancel changes - Discard changes 

Label Localizations

Standard text is preset to print on each receipt. Label localization allows the site to add translations and configure the receipt labels to be printed in other languages. 

  • Select a language from the Language dropdown list

  • Click in the Localization field and enter text for each label in the language selected. 

 

Templates

  • Users are able to configure how receipts print out through the system.

Users can drag and drop what they want to appear on the receipt.

image-20250317-220218.png

Receipt Types

  • Guest Receipt

  • CC Payment Receipt

  • Guest Signable Chit Receipt

  • Print All Payment Receipt

image-20250815-172823.png

Template Tags and Definitions

Tag

Description

Example

Included Templates

Tag

Description

Example

Included Templates

%Address1%

Address section 1

Setup in ECM Sites:

image-20251205-173025.png

 

image-20251205-172946.png

 

Guest Receipt / Print All Payment Receipt

%Address2%

Address section 2

Setup in ECM Sites:

image-20251205-173025.png

 

image-20251205-172946.png

Guest Receipt

%Amount%

Sales Amount

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%AreaName%

Name of set up Area for Site in ECM.

image-20251205-174000.png

 

Guest Receipt

%AppliedGratuityMessage%

If receipt messages are enabled, it will print here.

image-20251205-172557.png

 

image-20251205-172441.png

 

Guest Receipt / CC Payment Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%AuthMessage%

CC Auth message between OE and Processor.

 

CC Payment Receipt

%AuthCode%

CC Auth Code generated between OE and Processor.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%AutoGratuities%

Applied automatic gratuities displayed here.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%BalanceDue%

Remaining balance left on check.

image-20251205-183735.png

 

Guest Receipt / CC Payment Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%CreditAgreement%

Credit Card agreement statement.

 

CC Payment Receipt

%ChkNum%

Check Number

image-20251205-183826.png

 

Guest Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%City%

City set up in ECM.

image-20251205-183919.png

 

image-20251205-183943.png

 

Guest Receipt

%CheckBarcode%

Barcode printout

 

Guest Receipt

%CheckMemo%

Memo message printout

 

Guest Receipt

%CheckNotes%

 

 

Guest Receipt

%CheckAdjustment%

Adjustments applied to check.

 

Guest Receipt

%Chit%

 

 

Guest Receipt

%ChitHeader%

 

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%City%

City set up in ECM.

 

Print All Payment Receipt

%CreditAgreement%

Credit Card agreement statement.

 

Guest Signable CC Chit Receipt

%DateTime%

Current date.

 

Guest Receipt / CC Payment Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%DayPart%

Configured Day Part for Area.

 

Guest Receipt

%DeliveryInformation%

Delivery information.

 

Guest Receipt

%Deposit%

Deposit amount.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%FooterMessages%

Configured receipt footer message

 

Guest Receipt

%GCBalance%

Gift Card balance remaining.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%GCMessageStart%

Configured gift card message start.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%GCMessageEnd%

Configured gift card message end.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%GuestIdentifier%

Guest Identifier.

 

Guest Receipt / Print All Payment Receipt

%GuestName%

Printed guest name.

 

Guest Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%GuestNumber%

Guest number or tent.

 

Guest Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%ItemContainer%

 

 

Guest Receipt / Print All Payment Receipt

%Logo%

Printed logo.

 

Guest Receipt

%LoyaltyInformation%

Loyalty / Rewards guest information

 

Guest Receipt

%MarketingMessages%

Configured marketing messages.

 

Guest Receipt

%Merchant%

Processor merchant information.

 

CC Payment Receipt / Guest Signable CC Chit Receipt /

%OrderType%

Printed Dine In, Take out, Delivery, etc

 

Guest Receipt

%Payment%

Payment information.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%PaymentList%

List of applied payments.

 

Guest Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%PaymentType%

Payment type applied. Credit Card, Cash, etc.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%PickUpTime%

Set pick up time for advanced order.

 

Guest Receipt

%PhoneNumber%

Configured phone number.

 

Guest Receipt / CC Payment Receipt / Print All Payment Receipt

%QRCode%

Configured QR code setup.

 

Guest Receipt

%Reprint%

 

 

Guest Receipt

%RedemptionCode%

Redemption code print.

 

Guest Receipt / Guest Signable CC Chit Receipt

%ReceiptFooter%

Configured receipt footer message.

 

Guest Receipt / Guest Signable CC Chit Receipt

%RequiredPrintData%

 

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%SignableReceiptType%

 

 

Guest Signable CC Chit Receipt

%ServeNames%

Server name printed.

 

Guest Receipt / CC Payment Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%SignatureLine%

Credit Card signature line.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%SiteName%

Name of site / restaurant.

 

Guest Receipt / CC Payment Receipt / Print All Payment Receipt

%State%

State where site / restaurant is located in.

 

Guest Receipt / Print All Payment Receipt

%SuggestedGratuity%

Suggested Gratuity print section.

 

Guest Receipt / CC Payment Receipt / Guest Signable CC Chit Receipt / Print All Payment Receipt

%SurveyCode%

Survey code number.

 

Guest Receipt / Guest Signable CC Chit Receipt

%Subtotal%

Subtotal of check.

 

Guest Receipt / Print All Payment Receipt

%TableName%

Name of table configured in ECM for location.

 

Guest Receipt / CC Payment Receipt / Guest Signable CC Chit Receipt /

%Tip%

Tip percentage printout.

 

CC Payment Receipt / Guest Signable CC Chit Receipt

%Total%

Actual check total.

 

CC Payment Receipt / Guest Signable CC Chit Receipt