How to check if a CBS Hosted Recipe Viewer site has been Stopped.

Sometimes a Recipe Viewer customer will call us to report that he/she is unable to reach the recipe viewer, or that he/she keeps getting the error message: This page can't be displayed.

To check if the Recipe viewer site has been stopped by CBS, you will need to connect to the CBS server named "NS-IIS1". The connection to this server is available at the BeyondTrust (Bomgar) application.

Once you are connected to the NS-IIS1 Server, you will need to open the "Run" application, and in the Open: field, you will enter "inetmgr". This command will bring up the "Internet Information Services(IIS)Manager"

You will be able to see under the "Sites section" The list of Hosted Sites by CBS. If the site has been stopped, it will have a little black square icon on top of its icon as depicted in the screenshot.