Summary

Printers at a site can be configured to print a receipt at a primary printer and to print a duplicate receipt at a secondary printer.

The second receipt can be useful when using third-party delivery systems that are picked up at more than one location in a restaurant. 

Note that only the order receipt is printed at the secondary location. There is no duplicate print of credit card chits. 

Overview

• CBS admin enables the feature toggle: Print duplicate receipt 
• Configuration:
  • Printers: Add or edit a printer. Under Duplicate Receipt Printer, select a printer to act as the secondary receipt printer.
• App: 
  •  Place an order and complete payment. 
  • Order receipt will print at the primary printer and the secondary printer. 

Configuration 

Path: Edit a site > Printers > edit printer  

When the feature toggle is enabled, the setting option Duplicate Receipt Printer is shown on the Edit Printer page. 

• Add or edit a printer
• For the Duplicate Receipt Printer setting, select a printer from the dropdown list 

• Print settings can be set individually for locations in each area of the site. A duplicate receipt will print each time. 
  • Edit a site > Areas > Edit a location - select print settings 

Operation

In the Order Entry app: 

• Place an order and complete payment
• When receipt prints after finalize, a secondary receipt will also print at the designated duplicate receipt printer 

Sample: Credit card receipt with duplicate receipt

Duplicate receipt will also print when a receipt is requested from other parts of the app: 

• Check Search > Print 

• Print check  and Print payments (from options  menu) 

• Print All Checks (button below check panel)

• Print All Checks and Print All Payments - from Location Menu