Release Date: 6/15/2017

Announcing NorthStar Order Entry Version 4.2!

What’s New

This software update includes but is not limited to:

• Device stability improvements, bug fixes.
• New and/or enhanced features.
• Further improvements to performance and design.
  
  

New features

• Paytronix gift cards via PAX device – Supports gift card processing through the PAX gateway (FDMS, TSYS, Heartland, Slipstream)
• Multiple card processors – Supports use of multiple processors (Slipstream, Vantiv, etc.) for gift card transactions (activate, inquire, reload, redeem); includes change to ECM payment configuration
• Check search – Displays owner name on previous days’ checks
• Receipt – Supports ability to consolidate like items on receipt

Improvements

• Components/serving options – print items and prices on receipt
• Gift cards
  • Supports ability to add gift card tips and adjustments
  • Display gift card balance on receipt
  • Allow gift card payment by guests in guest-facing or kiosk modes, or from guest payment button
• Multiple location maps
  • Supports creation and display of table maps for multiple locations (e.g., bar, patio, dining room, banquet room, etc.)
  • Return to last location map used
• Reports
  • Check and payment detail expanded on daily sales and cashout reports
  • Display check and payment info on device daily sales report
• Check Search – Allows filtering by guest identifier, check number or location number
• Credit card payments – Allows server log out from payment screen to collect payment signature
• Scales – Print weight on check receipts (to conform to state requirements)
• PAX Certification – FDMS, TSYS, Heartland
• Seat number
  • Supports setting a seat number prior to ordering menu items
  • Seat number is associated with subsequent items ordered until changed
• Credit card refund – Support the ability to perform a credit card refund and then void the refund on the same day
• Training mode – improve UI to better indicate when user is working in training mode
• Customer account – Add loading indicator during phone number search
• Time Clock – Remove display of user key codes on time clock views and printouts
• Print check – Supports ability to print closed check when not attached to a location (table)

Fixes

• Adjustments
  • Error when comp was applied to reduced/discounted combo type
  • Display balance due on summarized adjustments
  • Refresh view when applying void on combo
  • Display comp and void reasons correctly on check and menu items
• Check Search
  • Delivery orders – prevent dispatch of closed checks
  • Display combo price on search results
  • Addressed and improved search criteria
  • Show checks for gift card cashout transactions
• Gift cards, loyalty
  • Rewards pop-up – launch when attaching customer after order is sent
  • Message displays when gift card reload exceeds max limit
  • Ability to reload $0 balance gift card
  • Close transaction window after using external card reader
  • Gift card – Ensure previous number is not retained
  • Gift card redemption fail – display proper error message
  • Display correct balance on gift card auth slip
  • Corrected issues when adding tip to gift card
• Guest-facing UI
  • Corrected staff UI to guest UI issue when adding customer
  • Convenience Center – resolve issue regarding refillable drinks
• Location/Table management
  • Device defaulted to last kiosk location on launch after device as detached from location
  • Stabilized display of location map(s)
  • Server and session owner assignment issues addressed
  • Server assignment management – prevent attaching to location
  • Dismiss location map when accessing attached location
  • Multiple locations – name cannot be blank or duplicate
  • Resolve overlapping table maps after device is idle
• Menu Manager – Item made unavailable was overwritten by ECM publish
• Ordering
  • Combos
    • Prevent quantity ordering of qualifier within combo
    • Corrected adjustment issues in ordering, payment and receipts
    • Build combo workflow resolved
    • Item options corrected
    • Qualifier incorrectly added to combo on adjust
    • Ungroup of sent order returns correct original pricing of qualifiers
    • Correction to $0.00 pricing on receipts
    • Item quantity – reflect number of qualifiers not including combo menu item itself
    • Adjustments created incorrect Session Totals
    • Qualifiers displayed incorrectly when two or more combos ordered
    • Automatic gratuity display shown on check at payment
    • Resolved session locks when synchronizing using two iPad devices
    • Items sold by weight – disallow reorder/modify options
    • Corrected pricing issue on layered components
    • QSR KDS system – addressed issues with components, etc.
    • Add Cancel to Guest Identifier window
    • Allow correct number for “First # of components are free” setting
• Payments
  • Credit card payment – honor disabled payment flag
  • Resolved payment issues using gift card, tip and credit card
  • Revised add tip functionality for gift cards and other payment
  • Honor tip setting (enabled/disabled)
  • Resolved .01 payment issue
  • Alternate payment
    • Stabilized payment functions
    • Honor disable/enable setting
    • Refunds
      • Quantity not incremented in refund transactions
      • Cash received does not display refund amount
      • General refund – display negative amount for refunded tip
      • General refund to gift card on PAX device – correct false fail message
    • Finalize re-opened check from previous day with remaining balance
    • Honor setting for permission to manage tips
• Receipts
  • Print transaction amount on auth/merchant slip
  • Display Swipe or Manual Entry entry method correctly
  • Discounts resulted in incorrect totals displayed
  • Honor “consolidate like items” setting
  • Honor flag to disable email guest receipt
  • Print cash tendered amount
  • Transparent Print all checks button (location menu) printed invalid receipt
• Reporting
  • Reconcile refunds on adjustment report and daily sales report
  • Reconcile time reports on app and thick client
  • Adjustments report – corrected Summary/Detailed toggle after print
  • Daily Sales Report
    • Display labor categories and data
    • Report by area corrected
    • Corrected report loading issue
    • Include gratuity and gratuity tax on print version of report
    • Voided credit card authorizations were misreported as unfinished transactions
    • Time report
      • Business date/time zone issues addressed
      • “No data” issue resolved
      • Correction to clock-in-only function
      • Display clock-out time
      • Honor setting to show only clocked-in users
    • Payments report – Print user and payment information
    • Gift Card payment report – Display gift card transactions on print out (not credit card)
    • Print types include PDF and CSV
    • Cash payments – correct UNKNOWN label and printed reports
• Time clock management
  • Cash out – when clock out feature is off, do not call time clock
  • Adjustments issues addressed
  • Print meal voucher – corrected print issue
  • Adjustment reasons – did not populate
  • Honor setting to log in via mag card
• Training mode improvements
  • Cancel button when selecting user repaired