Preferred PAX parameters for all processors

Start Batch Time,
End Batch Time

These values should be set close to System Daily Close (EOD) Time set up in ECM. For example, if System Daily Close Time is 4:00AM, set:

Start Batch Time: 4:00AM

End Batch Time: 5:00AM

Also, if there are multiple PAX devices, they should be set up with the same batch time. Each PAX device has its own batch, and it may be reported separately to the merchant, but keeping the same batch time across multiple PAX devices will hopefully allow the funds to appear on the same day in the merchant account. 

Depending on the processor, the merchant can expect around 2-3 day delays between transaction time and seeing the batch amounts in their account. More info on batch reconciliation that may help explain this, and well it is older, most of the same issues apply: https://www.merchantequip.com/merchant-account-blog/1220/the-myth-of-bankcard-deposit-reconciliation

Enabled

Insert Any Time or Allow Insert Any Time

Quick Chip Reset Timer(100ms)

Local Duplicate Check (PAXStore setting in Industry)

Local Duplicate Check For ECR Reference Number

Disabled*

*PAX terminals use only card number, transaction type, and amount to determine duplicates – they don't use invoice number, unless there is "Local Duplicate Check For ECR Reference Number"

Enabled

Semi Integration Only: 

Gift/Loyalty Check type INPUTACCOUNT

For Transactions settings under Credit Features:

• Sale
• Pre-Auth
• Completion
• Refund
• Tokenize
• Void (all settings)
• Transaction Adjustment

Disabled - unless requested.

Verify will cause PAX to wait on Yes/No for Pre-Auth, Sale, Tip, Refund and will cause OE to timeout if Server/Cashier is not alert to PAX screen and running the CC.

For all Credit Manual Entry settings under Credit Features (Sale, Pre-Auth, Completion, Refund, etc.)

Restaurant Name on line 1

Address on line 2 

City, ST and Zip on line 3

External POS - (REQUIRED for NorthStar Order Entry) 

• The other option, sometimes default is: Internal POS/Standalone. This will set the PAX in Standalone and not interface with Order Entry. It should be noted that the Internal POS/Standalone setting, even if set, does NOT function for all processors on all PAX Android devices. Example: for A35 using FDMS, even if set as Standalone, the screen will stay with the same idle image and only function with an External POS. Internal POS/Standalone is only available if using A920PRO, A80 or other PAX terminal that has a printer, and is usually without a number pad.   

Disabled

PAX terminals use only card number, transaction type, and amount to determine duplicates – they don't use invoice number.

Disabled

NOTE: IP addresses of PAX devices must be known ahead of time so that they can be set up in ECM, which precludes DHCP.

Each PAX device must be set up with its own IP address on the network.

HTTP GET   (REQUIRED)

Http/Https Browser Cancel Mode

Set the time zone for the device (required on traditional PAX devices).

For PAX devices that have Android, usually starting with 'A' in the Model name (A35, A920, etc), the time zone must be set with the Android settings on the device itself.