Summary
Menu items–either sent to the kitchen or unsent–can be voided from an open check. Select the item to be voided, go to Adjustments and follow the workflow, selecting a reason for the adjustment.
Workflow
- Order menu items and submit order.
- Options To void an ordered item, there are several options to access Adjustmentsthe adjustment workflow:
- Tap Adjustments (bottom of check panel) or
- Tap Payment then tap Adjustments or
- Tap edit (pencil) icon for the menu item and tap Void on the flyout menu. (See details for this option below.)
Adjustments screen
- Tap Void in right panel
- Select check(s) or menu item(s). (Selected Caeser Salad in example.)
- Select a void reason.
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- Adjusted item appears on check with price voided.
- Applied adjustments (bottom of middle panel) displays adjustment reason. (Can be edited.)
- Tap back arrow on top left to return to Ordering Menuordering screen.
Ordering screen
- Review check and continue with order or payment.
- Completed.
Void from Flyout Menu
| Anchor | ||||
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- Tap the edit (pencil) icon to open the flyout menu for that item.
- Tap Void
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