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Guest facing mode indicates that an NSOE device is placed at the guest table and that the food purchases purchasers directly interacts with the POS system. In this mode, the guest has direct access to food menus, items, and descriptions, when items are sent to the kitchen (unless cash preauthorization workflow is in use), and when payment is completed. NSOE is always attached to a specific location. After restaurant staff interactions with NSOE, NSOE remains attached to the location and returns to Guest facing mode.
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Counter service mode indicates that an NSOE device is functioning as a stationary POS system that interacts with food purchasers queued before the restaurant staff. Restaurant staff enter food orders from the food purchasers into NSOE, take payment, then give food purchasers their receipt. Food delivery happens sometime afterward. After completing a transaction, the current logged-in user remains logged in, the device remains attached and a new session is created.
Drive Thru
Drive thru mode operates in much the same manner as Counter service. In Drive thru mode, time at which the food request is sent to the kitchen for preparation can be set to “Send Previous Item On Next Selection” Additionally, orders will be taken then the sessions will most likely be parked. Parked session are retrieved and completed with payment at a later time.
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