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- First verify that the terminal information has been entered into BroadPOS. Do not proceed until this has been verified.
- Plug in the network cable.
- Plug in the terminal.
- Make sure the date and time on the terminal are correct for the site's location. (Date/time settings are critical. Do not skip this step.)
- The menu screen displays with "WELCOME! PRESS MENU KEY".
- Touch Menu on the screen. The Main Menu displays.
- Ensure System Settings is selected, then press Enter (green key). The System Options menu displays.
- Select Date/TimeSetup, then press Enter. The date and time setup screen display.
NOTE: the S300 screen may display two different screens. - Enter the date in MM/DD/YYYY format. There are no prompts – just start pushing buttons.
- Press Enter. Nothing appears to happen on the D210 (the S300 may change screens).
- Enter the time in HH:MM:SS 24-hour format. There are no prompts – just start pushing buttons.
NOTE: 24-hour format. 15:43:00 means 3:43 PM.
- Press Enter. You return to the System Options menu.
- Pres Cancel (red button). You return to the Main Menu.
- The menu screen displays with "WELCOME! PRESS MENU KEY".
- If the device fails to activate online for :
S300:- Navigate to the Main Menu.
- Touch Communication.
- Touch LAN Parameters.
- Touch LAN Type.
- Make sure LAN Type: 1 is displayed. It's much easier to set up after the device downloads all of its information. For this purpose, DHCP is preferred.
- Touch the Back arrow or Cancel (red X).
- Touch IP Address. Ensure that a local IP address has been given to the device.
- Continue to touch Cancel (red X) until you return to the Main Menu.
- Touch System Settings.
- Touch App Management. You are prompted for a password.
- Type the current date in the format MMDDYYYY. If this password does not work, type in tomorrow's date in the same format. The App Load screen displays.
- Touch Activate.
- Touch Online. The terminal attempts to activate.
- Power cycle the terminal. The terminal should start downloading updates.
- Navigate to the Main Menu
- Touch Communication
- Touch Main Comm
- Set to Wifi
- Touch Wifi Parameters
- Make sure the Network settings are correct
- Set to DHCP NOT STATIC
If the payment terminal fails to activate:
- Touch Configuration on the App Management menu.
- Verify/set the server URL to: t.broadpos.com
- And verify/set the server port to 9120
- If the terminal fails to activate again, power-cycle the terminal by removing the power cable.
- Power cycle the terminal. The terminal should start downloading updates.