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Release date: November 5, 2018

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NorthStar Support Webpage: https://northstarrestaurantpos.com/contact/

Order Entry Support: 866-590-1411

NOTE: If your distributor provides technical support for this product, please contact them for support rather than Custom Business Solutions


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1. Introduction

This document provides information about the latest updates for NorthStar for your restaurants point-of-sale system.

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  • Discount and refund adjustments are correctly calculated when a refund is applied to a discounted item.  
  • Users with multiple jobs are able to login into the system properly even after their jobs have been changed after clock in. 
  • Jobs can only access areas it  
  • Discounts removed from split checks no longer display an error message and checks are adjusted properly.
  • Item Summary and Item Summary Enhanced report calculates totals correctly. 
  • A server with multiple jobs and one has access to adjust punches that they currently aren't logged in with, will no longer be able to adjust punches while on break. 
  • Multiple shift cashout report no longer combines all shifts during the first cashout.
  • Rules for max allowed and max unique under Components are now properly honored. 
  • Adding a new tip or additional tip no longer displays check balance error message. 
  • While in Guest Facing when tapping Place My Order with no menu items ordered, it no longer kicks the user out to the screensaver with an error message. 
  • Gift Card payment correctly applies to the check in Order Entry and also through Slipstream Gift Card transaction. 
  • Seat Number field on veritcal keyboard now populates the seat number field on the menu item ordering screen.
  • The Order Entry Desktop Reporting Tool now matches the Application's business date correctly.  
  • 2-week payroll report for displays both weeks correctly.
  • 2-week Payment Report report on iPad loads all data properly.
  • Running a General Refund no longer displays an Invalid Data error message.
  • When voiding a combo before sending to the kitchen no longer displays an error. 
  • Applying payment to an active Mercury Gift Card no longer displays an "Invalid sate, resync in progress" error message. Sites with Mercury Gift Cards can run gift card sales properly now. 
  • Taking a paid or unpaid meal break no longer crashes the application.
  • [OE-11053] - Error "Print Failed - The creator of this fault did not specify a Reason" is displayed when printing server teams
  • [OE-11067] - Team Sales Summary report: Incorrect Tapping the print icon while in Server Teams no longer displays an error message. 
  • Team Sales Summary Report shows correct sales and tip distribution to new members after they are added to a team
  • [OE-11068] - Prorated tips should be equal to tip totals on teams sales summary
  • [OE-11082] - Team Sales Summary report: Incorrect sales and tip distribution when a team member has been removed
  • [OE-11086] - When sales are set to be reported by Reporting Category, Total sales from previous cashout are added to current cashout report
  • [OE-11093] - Team that has no sessions should not displayed or reports
  • [OE-11095] - Kitchen Printing: Like components of a menu item are not consolidated on the kitchen chit; newly added team members. 
  • Prorated tips and tip totals display equate to the same amount on the Team Sales Summary Report.
  • Sales and tip distribution display the correct totals on Team Sales Summary report when a team member is removed from Server Teams. 
  • Setting a site's reporting is set to Reporting Categories, the total sales from the previous cashout are no longer added to the current cashout reports. 
  • Server Teams with no finalized sessions will no longer display in reports. 
  • "Consolidate like items" setting is not honored (worked previously)now properly honored when printing to kitchen. 
  • [OE-11097] - Kitchen Printing: Components printed on print routing does not follow the default spacing; spacing between components is wider than default - 
  • [OE-11098] - HotSchedules: Employees are not syncing into HotSchedules - 
  • [OE-11103] - Cannot override schedule using mag card when clocking out late minutes
  • [OE-11119] - Alert message is displayed when an item with tax exempt is moved to another check
  • [OE-11154] - Grace period is added to the amount of time on the "cannot clock out after" alert message
  • [OE-11155] - Gops.PaymentProcessor.MercuryDSI.exe is crashes when the device connects to Vx805
  • [OE-11169] - Component categroy rules not being honored in app 5150
  • [OE-11172] - SERVER TEAMS DFRG BROKE version 5015
  • [OE-11173] - Cancel saves changes on Team Assignment (Location Manager)
  • [OE-11176] - Simultaneously deleting teams with no team member displays error message
  • [OE-11178] - Server/bartender is not part of team but able to access the location which is already assigned to a team
  • [OE-11187] - Team Sales Summary - A huge gap is displayed when searching for a member of a team
  • [OE-11188] - Team Sales Summary - The total of all team sales should be emphasized
  • [OE-11189] - Chase processor: Log and guest receipt shows different reference number for a voided payment before finalize
  • [OE-11191] - DSR filtered by Server Teams does not print.
  • [OE-11196] - DSR - Include the team number when filtered by teams on Daily Sales Report on app
  • [OE-11200] - DSR: Area/location filter is not working; displays previous record (worked previously)
  • [OE-11205] - Spinning wheel won't stop when manager permission to override labor schedule has been disabled in ECM then swipe mag card
  • [OE-11207] - Time Report - Alert message "the user is already clocked in" displayed when tapping end rest (worked previously)
  • [OE-11211] - Del Friscos - Server Time Card Shows Two Week Pay Period Instead of One
  • [OE-11212] - Del Friscos - Creation of Teams Does Not Automatically Push To All iPads
  • [OE-11240] - Payroll Report - Disprepancy on Total Hrs if the server doesn't have job rate (1-week period vs 2-week period)
  • [OE-11242] - Location Manager > Checks - When tapped, the Checks pop-up should not display Paid, Unpaid and Parked tabs
  • [OE-11262] - Hourly Sales and Labor report displays label as "Total Sales" instead of "Total Net Sales"
  • [OE-11275] - Staff UI - Ordering menu item with 2 or 4 placement causes the app to crash
  • [OE-11299] - User-specific DSR adjustment and tip amounts decrease each time the report is run for the user
  • [OE-11394] - Cashout is blank after a tip adjustment (DFRG)
  • [OE-11440] - Components: Adding a serving option with price to a component item overlaps the options menu icon
  • [OE-11453] - Inactive components flagged as available for menu items print on kitchen chits
  • [OE-11457] - Printed Time Card: Previous time record that has a clock-out the next day displays the current date
  • [OE-11472] - Guest-facing: App crashes when the component category with no active unavailable components is tapped; component category should not be displayed in both Staff and Guest-facing view
  • [OE-11492] - Staff UI Payment Screen: Gift card balance chit is printed when gift card is swiped on magtek device for payment
  • [OE-11559] - Cashout/DSR: Gross Sales For Tip Share Calc and Net Sales For Tip Share Calc are printed instead of Gross Sales and Net Sales (worked previously)
  • [OE-11561] - [WOAPI] Open checks request fails if a check does not have order items.
  • [OE-11569] - Rewards: After going back to Rewards screen, the app is stuck in loading; loyalty card swiped on a PAX device
  • [OE-11575] - MPPG: Payment gateway error is encountered on general refund for EMV transactions
  • [OE-11608] - WebAPI GET /sites/{siteId}/adjustments/ does not work. It times out. Mac Grill Lab site.
  • [OE-11622] - Declare Tips: Negative amount is not accepted after tip amount entry
  • [OE-11665] - (NV) (PWAD) Loyalty: Updated customer information in the Paytronix Fuji site is not reflected on the app
  • [OE-11666] - Time Clock Adjustments: Time adjustment numpad is not properly aligned (worked previously)
  • [OE-11669] - Time Card Adjustments: Application crash when tapping user's time record tip adjustment (worked previously)
  • [OE-11671] - 2 iPads Sync: Second iPad detaches from the location every time the first iPad taps Send Now (vice versa)
  • [OE-11675] - Meal Break: App should prioritize unpaid break over paid break if both breaks overlap (worked previously)
  • [OE-11682] - Moving a sent item to another location that has already a sent item causes both checks to be "Check # 1"
  • [OE-11684] - CC Pre-auth screen is not displayed when moving items with pre-auth enabled to a check
  • [OE-11685] - (NV) ComboFirst: Able to order combo item for takeout with a qualifier that is not available for take away
  • [OE-11713] - [WOAPI] Remove the requirement for payment on submit order.
  • [OE-11722] - WAD DataMart: Time records without clock-out are missing
  • [OE-11724] - Payroll report: Search payroll keyboard doesn't dismiss when Print is tapped; list of printers is incomplete
  • [OE-11728] - Cashout: Previous day cashout report still displays pending cashouts with negative amount; pending cashouts are automatically cashed out at EOD
  • [OE-11735] - Guest-facing Suggested Gratuity: App displays incorrect amount if Other % is selected; other fields and screens are affected (worked previously)
  • [OE-11737] - [WOAPI] Apply gratuity does not set the gratuity name causing the session to get thrown into the poison queue.
  • [OE-11739] - [WOAPI] Submit alternate payment option does not apply the payment correctly.
  • [OE-11740] - [WOAPI] Remove the PickupTime requirement for a delivery order.
  • [OE-11743] - [WOAPI] Alternate Payments Options not deploying to site.
  • [OE-11756] - Some users are not automatically clocked out at the end of the payroll day while others are
  • [OE-11792] - Guest-facing: App crashes when the component category with no active unavailable components is tapped; component category should not be displayed in both Staff and Guest-facing view
  • [OE-11826] - Table Service: Menu Categories are missing when favorites are selected

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