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Release date: November 5, 2018

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NorthStar Support Webpage: https://northstarrestaurantpos.com/contact/

Order Entry Support: 866-590-1411

NOTE: If your distributor provides technical support for this product, please contact them for support rather than Custom Business Solutions


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1. Introduction

This document provides information about the latest updates for NorthStar for your restaurants point-of-sale system.

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  • Ability to take Alternate Payments for Web Orders. 
  • Text of Cash Owed and Tip Share has been clarified so as to avoid confusion. 
  • Server Teams needs to have active servers assigned to it before being assigned to a location.
  • Servers cannot be assigned to a location that has a Server Team already assigned to it. That server will need to be assigned to that team or re-assigned to another location. 
  • Alert message will display if you attempt to delete a Server Team that has open transactions.
  • Menu Items now display the required components, serving options, seat numbers, and serving options of a component without server having to navigate through set defaults. 
  • Net Sales displays in Sales Category report under DSR.
  • Server Teams are arranged and displayed in ascending order for better tracking.
  • Staff can utilize multi-select on menu items that have already been sent to the kitchen. (App feature exclusive to DFRG) 

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5. Fixes

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  • [OE-7762] - Adjustment report (summarized/detailed): Discount and Refund Adj amounts are incorrect Discount and refund adjustments are correctly calculated when a refund is applied to a discounted item.  
  • [OE-8805] - Hourly Sales and Labor Report: 12pm label broken onto two lines; totals at top are left-aligned; dollar values should be right-aligned - 
  • [OE-8863] - Timeclock: User gets "must log in with Mag card" message when job is changed after clock-in
  • [OE-9057] - [Translation] View ID 10312 "Please indicate your name." in ECM is not translated in the app
  • [OE-9323] - Payment error messages: Tap credit card = No live cards message; tap gift card (slipstream) = No connection message
  • [OE-9549] - When Area Access is not flagged, job still has access to the area (worked previously)
  • [OE-9615] - Checks - discount check, split check, delete discount from an item = Null error (MD)
  • [OE-9762] - Item Summary and Item Summary Enhanced Nets and total wrong.
  • [OE-9854] - Time Clock: Server is able to adjust/add punches while on break; has multiple jobs (one has permission to change time record; one has no permission)
  • [OE-9958] - Multiple shift cash out combines payments for all shifts after the user's first cash out
  • [OE-10061] - ECM: Menu item > Components - rules for max allowed and max unique are not honored
  • [OE-10188] - Payment: Error message display on adding new tip or additional tip through Add tip button
  • [OE-10191] - Guest Facing: Tap Place My Order when there are no items to send kicks user off ordering screen and displays alert message on screensaver
  • [OE-10335] - Gift card payment: Balance removed from Slipstream gift card but payment was not applied to check in Order Entry; error in Payment Service log
  • [OE-10372] - Seat number required: Seat number entered on vertical keypad does not automatically populate seat number field on customization screen (combos) or on seat number pop-up (seat number required)
  • [OE-10373] - Time Card: When a time record is swiped to delete, the X icon appears overlapping the dollar icon
  • [OE-10401] - Reports: Thick Client doesn't match app's business date
  • [OE-10513] - Payroll Report: 2-week period ending displays only the last week report
  • [OE-10599] - [WOAPI] Need to block the ability to set the check close date from WOAPI
  • [OE-10734] - OLO blocked on payment posting
  • [OE-10833] - Reports: Payments Report does not load on iPad when you run a two weeks period on DSR (worked previously)
  • [OE-10869] - General Refund: Unable to refund a combo; displays Invalid Data
  • [OE-10907] - Combo - Adjustments: Voiding a combo BEFORE submission displays "check is invalid or null" error
  • [OE-10908] - [NorthStar.OrderEntry] Web Ordering API start fails in 4.4
  • [OE-10937] - Mercury gift cards: Receiving error message applying payment to a gift card sale (preventing sales of gift cards)
  • [OE-11033] - Meal Break: App crashes when taking paid and unpaid break (4.6 app)
  • [OE-11053] - Error "Print Failed - The creator of this fault did not specify a Reason" is displayed when printing server teams
  • [OE-11067] - Team Sales Summary report: Incorrect sales and tip distribution to new members after they are added to a team
  • [OE-11068] - Prorated tips should be equal to tip totals on teams sales summary
  • [OE-11082] - Team Sales Summary report: Incorrect sales and tip distribution when a team member has been removed
  • [OE-11086] - When sales are set to be reported by Reporting Category, Total sales from previous cashout are added to current cashout report
  • [OE-11093] - Team that has no sessions should not displayed or reports
  • [OE-11095] - Kitchen Printing: Like components of a menu item are not consolidated on the kitchen chit; "Consolidate like items" setting is not honored (worked previously)
  • [OE-11097] - Kitchen Printing: Components printed on print routing does not follow the default spacing; spacing between components is wider than default
  • [OE-11098] - HotSchedules: Employees are not syncing into HotSchedules
  • [OE-11103] - Cannot override schedule using mag card when clocking out late minutes
  • [OE-11119] - Alert message is displayed when an item with tax exempt is moved to another check
  • [OE-11154] - Grace period is added to the amount of time on the "cannot clock out after" alert message
  • [OE-11155] - Gops.PaymentProcessor.MercuryDSI.exe is crashes when the device connects to Vx805
  • [OE-11169] - Component categroy rules not being honored in app 5150
  • [OE-11172] - SERVER TEAMS DFRG BROKE version 5015
  • [OE-11173] - Cancel saves changes on Team Assignment (Location Manager)
  • [OE-11176] - Simultaneously deleting teams with no team member displays error message
  • [OE-11178] - Server/bartender is not part of team but able to access the location which is already assigned to a team
  • [OE-11187] - Team Sales Summary - A huge gap is displayed when searching for a member of a team
  • [OE-11188] - Team Sales Summary - The total of all team sales should be emphasized
  • [OE-11189] - Chase processor: Log and guest receipt shows different reference number for a voided payment before finalize
  • [OE-11191] - DSR filtered by Server Teams does not print.
  • [OE-11196] - DSR - Include the team number when filtered by teams on Daily Sales Report on app
  • [OE-11200] - DSR: Area/location filter is not working; displays previous record (worked previously)
  • [OE-11205] - Spinning wheel won't stop when manager permission to override labor schedule has been disabled in ECM then swipe mag card
  • [OE-11207] - Time Report - Alert message "the user is already clocked in" displayed when tapping end rest (worked previously)
  • [OE-11211] - Del Friscos - Server Time Card Shows Two Week Pay Period Instead of One
  • [OE-11212] - Del Friscos - Creation of Teams Does Not Automatically Push To All iPads
  • [OE-11240] - Payroll Report - Disprepancy on Total Hrs if the server doesn't have job rate (1-week period vs 2-week period)
  • [OE-11242] - Location Manager > Checks - When tapped, the Checks pop-up should not display Paid, Unpaid and Parked tabs
  • [OE-11262] - Hourly Sales and Labor report displays label as "Total Sales" instead of "Total Net Sales"
  • [OE-11275] - Staff UI - Ordering menu item with 2 or 4 placement causes the app to crash
  • [OE-11299] - User-specific DSR adjustment and tip amounts decrease each time the report is run for the user
  • [OE-11394] - Cashout is blank after a tip adjustment (DFRG)
  • [OE-11440] - Components: Adding a serving option with price to a component item overlaps the options menu icon
  • [OE-11453] - Inactive components flagged as available for menu items print on kitchen chits
  • [OE-11457] - Printed Time Card: Previous time record that has a clock-out the next day displays the current date
  • [OE-11472] - Guest-facing: App crashes when the component category with no active unavailable components is tapped; component category should not be displayed in both Staff and Guest-facing view
  • [OE-11492] - Staff UI Payment Screen: Gift card balance chit is printed when gift card is swiped on magtek device for payment
  • [OE-11559] - Cashout/DSR: Gross Sales For Tip Share Calc and Net Sales For Tip Share Calc are printed instead of Gross Sales and Net Sales (worked previously)
  • [OE-11561] - [WOAPI] Open checks request fails if a check does not have order items.
  • [OE-11569] - Rewards: After going back to Rewards screen, the app is stuck in loading; loyalty card swiped on a PAX device
  • [OE-11575] - MPPG: Payment gateway error is encountered on general refund for EMV transactions
  • [OE-11608] - WebAPI GET /sites/{siteId}/adjustments/ does not work. It times out. Mac Grill Lab site.
  • [OE-11622] - Declare Tips: Negative amount is not accepted after tip amount entry
  • [OE-11665] - (NV) (PWAD) Loyalty: Updated customer information in the Paytronix Fuji site is not reflected on the app
  • [OE-11666] - Time Clock Adjustments: Time adjustment numpad is not properly aligned (worked previously)
  • [OE-11669] - Time Card Adjustments: Application crash when tapping user's time record tip adjustment (worked previously)
  • [OE-11671] - 2 iPads Sync: Second iPad detaches from the location every time the first iPad taps Send Now (vice versa)
  • [OE-11675] - Meal Break: App should prioritize unpaid break over paid break if both breaks overlap (worked previously)
  • [OE-11682] - Moving a sent item to another location that has already a sent item causes both checks to be "Check # 1"
  • [OE-11684] - CC Pre-auth screen is not displayed when moving items with pre-auth enabled to a check
  • [OE-11685] - (NV) ComboFirst: Able to order combo item for takeout with a qualifier that is not available for take away
  • [OE-11713] - [WOAPI] Remove the requirement for payment on submit order.
  • [OE-11722] - WAD DataMart: Time records without clock-out are missing
  • [OE-11724] - Payroll report: Search payroll keyboard doesn't dismiss when Print is tapped; list of printers is incomplete
  • [OE-11728] - Cashout: Previous day cashout report still displays pending cashouts with negative amount; pending cashouts are automatically cashed out at EOD
  • [OE-11735] - Guest-facing Suggested Gratuity: App displays incorrect amount if Other % is selected; other fields and screens are affected (worked previously)
  • [OE-11737] - [WOAPI] Apply gratuity does not set the gratuity name causing the session to get thrown into the poison queue.
  • [OE-11739] - [WOAPI] Submit alternate payment option does not apply the payment correctly.
  • [OE-11740] - [WOAPI] Remove the PickupTime requirement for a delivery order.
  • [OE-11743] - [WOAPI] Alternate Payments Options not deploying to site.
  • [OE-11756] - Some users are not automatically clocked out at the end of the payroll day while others are
  • [OE-11792] - Guest-facing: App crashes when the component category with no active unavailable components is tapped; component category should not be displayed in both Staff and Guest-facing view
  • [OE-11826] - Table Service: Menu Categories are missing when favorites are selected

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