Release date: October 8November 5, 2018

CONTENTS:

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Current software release available for NorthStar:

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NorthStar Support Webpage: https://northstarrestaurantpos.com/contact/

Order Entry Support: 866-590-1411

NOTE: If your distributor provides technical support for this product, please contact them for support rather than Custom Business Solutions

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1. Introduction

This document provides information about the latest updates for NorthStar for your restaurants point-of-sale system.

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• [OE-7373] - Ability to calculate overtime using configurable thresholds and multipliers instead of static business rules
• [OE-7383] - Require declared tips to be equal to or greater than their cc tips (MD MP)
• [OE-9556] - Tip share calculation: Exclude specified sales category (MD, DFRG)

4. Improvements

NOTE - Some new features and improvements require activation on accounts that wish to use them. Contact your account manager to discuss and activate, if applicable.

• [OE-7373] - Ability to calculate overtime using configurable thresholds and multipliers instead of static business rules
• [OE-8896] - Adjustment Report - Tax Exempt is displayed as TaxExempt (uses Camel case)
• [OE-9479] - Ordering - Multi-select feature UI: remove gray shading; tone down the amber color
• [OE-9561] - [Omnivore Enhancement] - Need ability to take an alternate payment for a web order check.
• [OE
• [OE-9897] - Order entry server must honor component print routing configuration. PLEASE CONFIRM RELEASE
• [OE-10185] - Credit Card Terminal as a Customer Display
• [OE-10567] - The current text of 'Cash Owed - Tip Share' is confusing to clients[OE-10714] - DFRG - Server Teams
• [OE-10715] - DFRG - Labor Schedule Time Clock Grace Periods / Enforcement - Hot Schedules - DFRG
• [OE-10716] - DFRG - Local Printing of Remote Items , to a Specific Printer
• [OE-10717] - DFRG - Upcharges on Prevailing Price /Reduced Priced combos
• [OE-10718] - DFRG - Reporting Categories - DFRG
• [OE-11002] - ECM API - Fix confusing API response
• [OE-11037] - Team with no members can be assigned a location
• [OE-11041] - Server who is not on team x can be assigned to a location already owned by team x- Reporting Categories - DFRG
• [OE-11051] - Alert message should be displayed when deleting a team with an open transaction
• [OE-11110] - Ability to see and navigate required components, serving options, seat number, and serving options of a component without defaults
• [OE-11133] - Add Net Sales to Category Sales section of the DSR11245] - Add Card Terminal Swipe to add loyalty to a transaction

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4. Improvements

NOTE - Some new features and improvements require activation on accounts that wish to use them. Contact your account manager to discuss and activate, if applicable.

• [OE-11177] - Teams should be arranged in ascending order8896] - (NV) Adjustment Report - Tax Exempt is displayed as TaxExempt (uses Camel case)
• [OE-111869479] - Split item keypad overlay points to Payment instead of the ordered item- Ordering - Multi-select feature UI: remove gray shading; tone down the amber color
• [OE-112459561] - Add Card Terminal Swipe to add loyalty to a transaction (DFRG)(APP ONLY)[OE-11248] - Allow user to use multi-select on items that have been sent already (DFRG)(APP ONLY)[Omnivore Enhancement] - Need ability to take an alternate payment for a web order check.
• [OE-1144310054] - Replace signalR with direct calls to OrderEntry API in the restaurant for all non menu data related operations

5. Fixes

• [OE-7237] - Order Entry - Apply Automatic Gratuity - % of net sales - value of gratuity on check screen (ordering menu) is based on original price
• [OE-7497] - Failed test: QSR log (QSRKitchenConnector) shows that only the updated components are sent to the QSR not the Order Type
• [OE-7762] - Adjustment report (summarized/detailed): Discount and Refund Adj amounts are incorrect when a refund is applied to a discounted item
• [OE-8805] - Hourly Sales and Labor Report: 12pm label broken onto two lines; totals at top are left-aligned; dollar values should be right-aligned
• [OE-8863] - Timeclock: User gets "must log in with Mag card" message when job is changed after clock-in
• [OE-9057] - [Translation] View ID 10312 "Please indicate your name." in ECM is not translated in the app
• [OE-9323] - Payment error messages: Tap credit card = No live cards message; tap gift card (slipstream) = No connection message
• [OE-9549] - When Area Access is not flagged, job still has access to the area (worked previously)
• [OE-9589] - Cashout - Tipshare is not printed on pending cashout report
• [OE-9615] - Checks - discount check, split check, delete discount from an item = Null error (MD)
• [OE-9639] - Cash-out Report: Payment Details of the past cash-outs are still shown in the current cash-out both application and receipt
• [OE-9762] - Item Summary and Item Summary Enhanced Nets and total wrong.
• [OE-9854] - Time Clock: Server is able to adjust/add punches while on break; has multiple jobs (one has permission to change time record; one has no permission)
• [OE-9958] - Multiple shift cash out combines payments for all shifts after the user's first cash out
• [OE-10061] - ECM: Menu item > Components - rules for max allowed and max unique are not honored
• [OE-10191] - Guest Facing: Tap Place My Order when there are no items to send kicks user off ordering screen and displays alert message on screensaver
• [OE-10335] - Gift card payment: Balance removed from Slipstream gift card but payment was not applied to check in Order Entry; error in Payment Service log
• [OE-10372] - Seat number required: Seat number entered on vertical keypad does not automatically populate seat number field on customization screen (combos) or on seat number pop-up (seat number required)
• [OE-10373] - Time Card: When a time record is swiped to delete, the X icon appears overlapping the dollar icon
• [OE-10401] - Reports: Thick Client doesn't match app's business date
• [OE-10513] - Payroll Report: 2-week period ending displays only the last week report
• [OE-10599] - [WOAPI] Need to block the ability to set the check close date from WOAPI
• [OE-10734] - OLO blocked on payment posting
• [OE-10833] - Reports: Payments Report does not load on iPad when you run a two weeks period on DSR (worked previously)
• [OE-10869] - General Refund: Unable to refund a combo; displays Invalid Data
• [OE-10907] - Combo - Adjustments: Voiding a combo BEFORE submission displays "check is invalid or null" error
• [OE-10908] - [NorthStar.OrderEntry] Web Ordering API start fails in 4.4
• [OE-10937] - Mercury gift cards: Receiving error message applying payment to a gift card sale (preventing sales of gift cards)
• [OE-11033] - Meal Break: App crashes when taking paid and unpaid break (4.6 app)
• [OE-11053] - Error "Print Failed - The creator of this fault did not specify a Reason" is displayed when printing server teams
• [OE-11067] - Team Sales Summary report: Incorrect sales and tip distribution to new members after they are added to a team
• [OE-11068] - Prorated tips should be equal to tip totals on teams sales summary
• [OE-11082] - Team Sales Summary report: Incorrect sales and tip distribution when a team member has been removed
• [OE-11086] - When sales are set to be reported by Reporting Category, Total sales from previous cashout are added to current cashout report
• [OE-11093] - Team that has no sessions should not displayed or reports
• [OE-11095] - Kitchen Printing: Like components of a menu item are not consolidated on the kitchen chit; "Consolidate like items" setting is not honored (worked previously)
• [OE-11097] - Kitchen Printing: Components printed on print routing does not follow the default spacing; spacing between components is wider than default
• [OE-11098] - HotSchedules: Employees are not syncing into HotSchedules
• [OE-11103] - Cannot override schedule using mag card when clocking out late minutes
• [OE-11119] - Alert message is displayed when an item with tax exempt is moved to another check
• [OE-11136] - Adjustment reason does not show on the printed receipt; item is moved from an adjusted check to a differently adjusted check
• [OE-11154] - Grace period is added to the amount of time on the "cannot clock out after" alert message
• [OE-11155] - Gops.PaymentProcessor.MercuryDSI.exe is crashes when the device connects to Vx805
• [OE-11169] - Component categroy rules not being honored in app 5150
• [OE-11172] - SERVER TEAMS DFRG BROKE version 5015
• [OE-11173] - Cancel saves changes on Team Assignment (Location Manager)
• [OE-11176] - Simultaneously deleting teams with no team member displays error message
• [OE-11178] - Server/bartender is not part of team but able to access the location which is already assigned to a team
• [OE-11187] - Team Sales Summary - A huge gap is displayed when searching for a member of a team
• [OE-11188] - Team Sales Summary - The total of all team sales should be emphasized
• [OE-11189] - Chase processor: Log and guest receipt shows different reference number for a voided payment before finalize
• [OE-11191] - DSR filtered by Server Teams does not print.
• [OE-11196] - DSR - Include the team number when filtered by teams on Daily Sales Report on app
• [OE-11200] - DSR: Area/location filter is not working; displays previous record (worked previously)
• [OE-11205] - Spinning wheel won't stop when manager permission to override labor schedule has been disabled in ECM then swipe mag card
• [OE-11211] - Del Friscos - Server Time Card Shows Two Week Pay Period Instead of One
• [OE-11212] - Del Friscos - Creation of Teams Does Not Automatically Push To All iPads
• [OE-11238] - (NV) When PLU/barcode number is updated in PLU/Barcode Module, the item cannot be ordered via manual entry of PLU/barcode number or scanning the barcode in PLU/Barcode Entry screen
• [OE-11240] - Payroll Report - Disprepancy on Total Hrs if the server doesn't have job rate (1-week period vs 2-week period)
• [OE-11241] - Team Sales Summary: Filter by team member is not honored in printed report; filters are set to default after printing; the searched member is retained in the Search field
• [OE-11242] - Location Manager > Checks - When tapped, the Checks pop-up should not display Paid, Unpaid and Parked tabs
• [OE-11250] - Team Sales Summary Report honors the sort order when printing the report; sort order is retained after printing
• [OE-11262] - Hourly Sales and Labor report displays label as "Total Sales" instead of "Total Net Sales"
• [OE-11275] - Staff UI - Ordering menu item with 2 or 4 placement causes the app to crash
• [OE-11299] - User-specific DSR adjustment and tip amounts decrease each time the report is run for the user
• [OE-11394] - Cashout is blank after a tip adjustment (DFRG)
• [OE-11440] - Components: Adding a serving option with price to a component item overlaps the options menu icon
• [OE-11453] - Inactive components flagged as available for menu items print on kitchen chits
• [OE-11456] - Location Manager: After 4.5 upgrade, tables/numbering are oriented in different directions
• [OE-11457] - Printed Time Card: Previous time record that has a clock-out the next day displays the current date
• [OE-11472] - Guest-facing: App crashes when the component category with no active unavailable components is tapped; component category should not be displayed in both Staff and Guest-facing view
• [OE-11492] - Staff UI Payment Screen: Gift card balance chit is printed when gift card is swiped on magtek device for payment
• [OE-11512] - Taxes applied to non-menu items do not display or print with tax display name
• [OE-11559] - Cashout/DSR: Gross Sales For Tip Share Calc and Net Sales For Tip Share Calc are printed instead of Gross Sales and Net Sales (worked previously)
• [OE-11561] - [WOAPI] Open checks request fails if a check does not have order items.
• [OE-11569] - Rewards: After going back to Rewards screen, the app is stuck in loading; loyalty card swiped on a PAX device
• [OE-11575] - MPPG: Payment gateway error is encountered on general refund for EMV transactions
• [OE-11608] - WebAPI GET /sites/{siteId}/adjustments/ does not work. It times out. Mac Grill Lab site.
• [OE-11618] - Customer Display: Total does not add tax and subtotal for combo discount (prevailing and reduced); displays tax only
• [OE-11622] - Declare Tips: Negative amount is not accepted after tip amount entry
• [OE-11645] - Cash Out: Payment Details duplicates check number both in application and receipt
• [OE-11646] - Customer Display: Gift card sale/reload is not displayed unless the user detaches and attaches again to the location
• [OE-11649] - Customer Display: After tip adjustment, payment is cleared from the display when the transaction is not yet finalized
• [OE-11663] - (NV) Guest-facing: Numeric keypad for Suggested Gratuity (Enter Amount) became a popover; should be fixed on the screen (worked previously)
• [OE-11665] - Loyalty: Updated customer information in the Paytronix Fuji site is not reflected on the app
• [OE-11666] - Time Clock Adjustments: Time adjustment numpad is not aligned properly (worked previously)
• [OE-11667] - Guest-facing: Serving options popover is not displayed when item with components and serving options is added to order but required serving options are not yet added on the component
• [OE-11668] - 2 iPads Sync: Red text indicator is not displayed for the first split item on the second iPad[DataMart] Add AdjustmentReason.ExternalCode column to DataMart ItemSaleAdjustment table
• [OE-10567] - The current text of 'Cash Owed - Tip Share' is confusing to clients
• [OE-11002] - ECM API - Fix confusing API response
• [OE-11037] - Team with no members can be assigned a location
• [OE-11041] - Server who is not on team x can be assigned to a location already owned by team x
• [OE-11051] - Alert message should be displayed when deleting a team with an open transaction
• [OE-11110] - Ability to see and navigate required components, serving options, seat number, and serving options of a component without defaults
• [OE-11133] - Add Net Sales to Category Sales section of the DSR.
• [OE-11177] - Teams should be arranged in ascending order
• [OE-11186] - Split item keypad overlay points to Payment instead of the ordered item
• [OE-11248] - Allow user to use multi-select on items that have been sent already (DFRG)(APP ONLY)
• [OE-11443] - Replace signalR with direct calls to OrderEntry API in the restaurant for all non-menu data-related operations
• [OE-11731] - Cashout: Revise assigned location error message

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5. Fixes

• [OE-7497] - Failed test: QSR log (QSRKitchenConnector) shows that only the updated components are sent to the QSR not the Order Type
• [OE-7762] - Adjustment report (summarized/detailed): Discount and Refund Adj amounts are incorrect when a refund is applied to a discounted item
• [OE-8805] - Hourly Sales and Labor Report: 12pm label broken onto two lines; totals at top are left-aligned; dollar values should be right-aligned
• [OE-8863] - Timeclock: User gets "must log in with Mag card" message when job is changed after clock-in
• [OE-9057] - [Translation] View ID 10312 "Please indicate your name." in ECM is not translated in the app
• [OE-9323] - Payment error messages: Tap credit card = No live cards message; tap gift card (slipstream) = No connection message
• [OE-9549] - When Area Access is not flagged, job still has access to the area (worked previously)
• [OE-9615] - Checks - discount check, split check, delete discount from an item = Null error (MD)
• [OE-9762] - Item Summary and Item Summary Enhanced Nets and total wrong.
• [OE-9854] - Time Clock: Server is able to adjust/add punches while on break; has multiple jobs (one has permission to change time record; one has no permission)
• [OE-9958] - Multiple shift cash out combines payments for all shifts after the user's first cash out
• [OE-10061] - ECM: Menu item > Components - rules for max allowed and max unique are not honored
• [OE-10188] - Payment: Error message display on adding new tip or additional tip through Add tip button
• [OE-10191] - Guest Facing: Tap Place My Order when there are no items to send kicks user off ordering screen and displays alert message on screensaver
• [OE-10335] - Gift card payment: Balance removed from Slipstream gift card but payment was not applied to check in Order Entry; error in Payment Service log
• [OE-10372] - Seat number required: Seat number entered on vertical keypad does not automatically populate seat number field on customization screen (combos) or on seat number pop-up (seat number required)
• [OE-10373] - Time Card: When a time record is swiped to delete, the X icon appears overlapping the dollar icon
• [OE-10401] - Reports: Thick Client doesn't match app's business date
• [OE-10513] - Payroll Report: 2-week period ending displays only the last week report
• [OE-10599] - [WOAPI] Need to block the ability to set the check close date from WOAPI
• [OE-10734] - OLO blocked on payment posting
• [OE-10833] - Reports: Payments Report does not load on iPad when you run a two weeks period on DSR (worked previously)
• [OE-10869] - General Refund: Unable to refund a combo; displays Invalid Data
• [OE-10907] - Combo - Adjustments: Voiding a combo BEFORE submission displays "check is invalid or null" error
• [OE-10908] - [NorthStar.OrderEntry] Web Ordering API start fails in 4.4
• [OE-10937] - Mercury gift cards: Receiving error message applying payment to a gift card sale (preventing sales of gift cards)
• [OE-11033] - Meal Break: App crashes when taking paid and unpaid break (4.6 app)
• [OE-11053] - Error "Print Failed - The creator of this fault did not specify a Reason" is displayed when printing server teams
• [OE-11067] - Team Sales Summary report: Incorrect sales and tip distribution to new members after they are added to a team
• [OE-11068] - Prorated tips should be equal to tip totals on teams sales summary
• [OE-11082] - Team Sales Summary report: Incorrect sales and tip distribution when a team member has been removed
• [OE-11086] - When sales are set to be reported by Reporting Category, Total sales from previous cashout are added to current cashout report
• [OE-11093] - Team that has no sessions should not displayed or reports
• [OE-11095] - Kitchen Printing: Like components of a menu item are not consolidated on the kitchen chit; "Consolidate like items" setting is not honored (worked previously)
• [OE-11097] - Kitchen Printing: Components printed on print routing does not follow the default spacing; spacing between components is wider than default
• [OE-11098] - HotSchedules: Employees are not syncing into HotSchedules
• [OE-11103] - Cannot override schedule using mag card when clocking out late minutes
• [OE-11119] - Alert message is displayed when an item with tax exempt is moved to another check
• [OE-11154] - Grace period is added to the amount of time on the "cannot clock out after" alert message
• [OE-11155] - Gops.PaymentProcessor.MercuryDSI.exe is crashes when the device connects to Vx805
• [OE-11169] - Component categroy rules not being honored in app 5150
• [OE-11172] - SERVER TEAMS DFRG BROKE version 5015
• [OE-11173] - Cancel saves changes on Team Assignment (Location Manager)
• [OE-11176] - Simultaneously deleting teams with no team member displays error message
• [OE-11178] - Server/bartender is not part of team but able to access the location which is already assigned to a team
• [OE-11187] - Team Sales Summary - A huge gap is displayed when searching for a member of a team
• [OE-11188] - Team Sales Summary - The total of all team sales should be emphasized
• [OE-11189] - Chase processor: Log and guest receipt shows different reference number for a voided payment before finalize
• [OE-11191] - DSR filtered by Server Teams does not print.
• [OE-11196] - DSR - Include the team number when filtered by teams on Daily Sales Report on app
• [OE-11200] - DSR: Area/location filter is not working; displays previous record (worked previously)
• [OE-11205] - Spinning wheel won't stop when manager permission to override labor schedule has been disabled in ECM then swipe mag card
• [OE-11207] - Time Report - Alert message "the user is already clocked in" displayed when tapping end rest (worked previously)
• [OE-11211] - Del Friscos - Server Time Card Shows Two Week Pay Period Instead of One
• [OE-11212] - Del Friscos - Creation of Teams Does Not Automatically Push To All iPads
• [OE-11240] - Payroll Report - Disprepancy on Total Hrs if the server doesn't have job rate (1-week period vs 2-week period)
• [OE-11242] - Location Manager > Checks - When tapped, the Checks pop-up should not display Paid, Unpaid and Parked tabs
• [OE-11262] - Hourly Sales and Labor report displays label as "Total Sales" instead of "Total Net Sales"
• [OE-11275] - Staff UI - Ordering menu item with 2 or 4 placement causes the app to crash
• [OE-11299] - User-specific DSR adjustment and tip amounts decrease each time the report is run for the user
• [OE-11394] - Cashout is blank after a tip adjustment (DFRG)
• [OE-11440] - Components: Adding a serving option with price to a component item overlaps the options menu icon
• [OE-11453] - Inactive components flagged as available for menu items print on kitchen chits
• [OE-11457] - Printed Time Card: Previous time record that has a clock-out the next day displays the current date
• [OE-11472] - Guest-facing: App crashes when the component category with no active unavailable components is tapped; component category should not be displayed in both Staff and Guest-facing view
• [OE-11492] - Staff UI Payment Screen: Gift card balance chit is printed when gift card is swiped on magtek device for payment
• [OE-11559] - Cashout/DSR: Gross Sales For Tip Share Calc and Net Sales For Tip Share Calc are printed instead of Gross Sales and Net Sales (worked previously)
• [OE-11561] - [WOAPI] Open checks request fails if a check does not have order items.
• [OE-11569] - Rewards: After going back to Rewards screen, the app is stuck in loading; loyalty card swiped on a PAX device
• [OE-11575] - MPPG: Payment gateway error is encountered on general refund for EMV transactions
• [OE-11608] - WebAPI GET /sites/{siteId}/adjustments/ does not work. It times out. Mac Grill Lab site.
• [OE-11622] - Declare Tips: Negative amount is not accepted after tip amount entry
• [OE-11665] - (NV) (PWAD) Loyalty: Updated customer information in the Paytronix Fuji site is not reflected on the app
• [OE-11666] - Time Clock Adjustments: Time adjustment numpad is not properly aligned (worked previously)
• [OE-11669] - Time Card Adjustments: Application crash when tapping user's time record tip adjustment (worked previously)
• [OE-11671] - 2 iPads Sync: Second iPad detaches from the location every time the first iPad taps Send Now (vice versa)[OE-11673] - Loyalty/Multiple Checks: Check with no attached loyalty account prints the customer informationthe location every time the first iPad taps Send Now (vice versa)
• [OE-11675] - Meal Break: App should prioritize unpaid break over paid break if both breaks overlap
• [OE-11677] - Time Clock: Error message displays when adding a time record (worked previously)
• [OE-11678] - Time Clock: Alert message displays when adding a time record overlap (worked previously)
• [OE-11682] - Moving a sent item to another location that has already a sent item causes both checks to be "Check # 1"to be "Check # 1"
• [OE-11684] - CC Pre-auth screen is not displayed when moving items with pre-auth enabled to a check
• [OE-11685] - (NV) ComboFirst: Able to order combo item for takeout with a qualifier that is not available for take away
• [OE-11684] - CC Pre-auth screen is not displayed when moving items with pre-auth enabled to a check11713] - [WOAPI] Remove the requirement for payment on submit order.
• [OE-11722] - WAD DataMart: Time records without clock-out are missing
• [OE-1168511724] - ComboFirst: Able to order combo item for takeout with a qualifier that is not available for take awayPayroll report: Search payroll keyboard doesn't dismiss when Print is tapped; list of printers is incomplete
• [OE-1168611728] - Multi-select/Before send: Unselected items are also sent when trying to send multi-selected items (worked previously)Cashout: Previous day cashout report still displays pending cashouts with negative amount; pending cashouts are automatically cashed out at EOD
• [OE-1169611735] - Guest Facing: Split payment amounts show correctly on guest UI; on staff UI Payment, though, Cash Received shows total check amount instead of split payment amount (fixed -facing Suggested Gratuity: App displays incorrect amount if Other % is selected; other fields and screens are affected (worked previously)
• [OE-11702] - Reports: Combo Discounts price is zero on Item Sales report (all reporting platforms)-11737] - [WOAPI] Apply gratuity does not set the gratuity name causing the session to get thrown into the poison queue.
• [OE-11739] - [WOAPI] Submit alternate payment option does not apply the payment correctly.
• [OE-1171311740] - [WOAPI] Remove the PickupTime requirement for payment on submit a delivery order.
• [OE-1172111743] - Payroll Report: Payroll for different weeks does not print in the panel after Run Report (worked previously)[OE-11722] - DataMart: Time records without clock-out are missing[WOAPI] Alternate Payments Options not deploying to site.
• [OE-11724] - Payroll report: Search payroll keyboard doesn't dismiss when Print is tapped; list of printers is incomplete11756] - Some users are not automatically clocked out at the end of the payroll day while others are
• [OE-1173511792] - Guest- Suggested Gratuity: App displays incorrect amount if Other % is selected; other fields and screens are affectedfacing: App crashes when the component category with no active unavailable components is tapped; component category should not be displayed in both Staff and Guest-facing view
• [OE-1173611826] - Suggested Gratuity: When entering a suggested tip, the total amount field displays gratuity onlyTable Service: Menu Categories are missing when favorites are selected

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6. Related Documentation

All NorthStar Order Entry documentation and how-to guides are located in the links below:

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