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Release Notes

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NorthStar Support Webpage: https://northstarrestaurantpos.com/contact/

Order Entry Support: 866-590-1411

NOTE: If your distributor provides technical support for this product, please contact them for support rather than Custom Business Solutions


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1. Introduction

This document provides information about the latest updates for NorthStar for your restaurants point-of-sale system.

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  • Community Table - Rotating Multi Concept Screen Saver - Now Community table can use multiple screen savers from each concept that is configured
  • Tax Calculation - Round the total tax at check level, not item level
  • QSR Priorities Levels - You can now set the prep priority of an item, which will bump the ticket to the front of the line, so you can ensure that it will take priority over other items if necessary.  
  • Serving Option Category allows Minimum required to exceed Maximum Allowed
  • Guest Facing - Collapsed Component Categories- I want to see all the component categories to be collapsed by default so I can see what I have to work with from my first view
  • QSR Seat Numbers - Now QSR will display seat number so staff can deliver food to the correct seat, this will also print on the receipts 
  • Report – View Labor Report in 1-Week Periods (App) : Allow labor reporting to report in 1-week window instead of the current 2-week window
  • Staff Login - Staff can switch between Swipe mode and MiFare/RFID mode
  • Guest Facing: Set a different language in ECM; English language is still displayed on the app


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5. Fixes

  • Scanner
    • Menu items created with Misc . Item Sales type created menu item with barcode can be scanned
    • Scanner functions properly even after iPad screen auto-locks
  • Application
    • Update splash screen no longer displays if a deploy hasn't been sent to the site
    • Expanding combo items on app does not crash the application
  • Adjustments
    • Applying Applied discount adjustment (Calculate tax after discount is applied) before Submit Order - Check screen displays the tax based on the original amount instead of the discounted price
    • Discount is not applied to a combo prevailing/reduced discount item and displays -0% discount in adjustment screen
    • Adjustments: Manager's swipe over - After manager completes refund, Manager becomes the session owner on the current and succeeding sessions on the table; should have released to server after adjustmentpreviously)
    Payment
    • Unable to merge the check when Payment is tapped
    • Payment screen - Typo: Use "Log out" instead of "Logout"
    • Payment: When Alternate Payment is disabled in ECM, the button should be grayed out on the app (consistent with disabling other payment options); instead the Alternate Payment button is removed (workedon check displays proper calculated tax on check total  
    • Discounts apply correctly to combos with either prevailing or reduced price and correctly displays in discount adjustment screen 
  • Payment
    • When disabled, Alternate Payment option is now displayed and grayed out on Payment screen
  • Refund
    • Error message displayed on general refund during tip adjustment and (i) icon is displayed
    • General Refund/GC Cashout - Amounts refunded should be shown and labeled on receipt as "Change due"

  • Guest Facing and Kiosk
    • Change "Suggested tip" to "Suggested Gratuity" - Guest facing
    • Guest Facing: Disable multiple language on ECM, default language is not displayed
    • Guest Facing/Kiosk: Tip is required when paying via PAX and VERIFONE using External Card Reader
    • Kiosk - Split Check: Displays "Cannot Rename Check" on payment
    • Kiosk/Guest-facing - Cannot apply signature on credit card signature window for guest payments

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