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Release Notes

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NorthStar Support Webpage: https://northstarrestaurantpos.com/contact/

Order Entry Support: 866-590-1411

NOTE: If your distributor provides technical support for this product, please contact them for support rather than Custom Business Solutions


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1. Introduction

This document provides information about the latest updates for NorthStar for your restaurants point-of-sale system.

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  • Community Table - Rotating Multi Concept Screen Saver - Now Community table can use multiple screen savers from each concept that is configured
  • Tax Calculation - Round the total tax at check level, not item level
  • QSR Priorities Levels - You can now set the prep priority of an item, which will bump the ticket to the front of the line, so you can ensure that it will take priority over other items if necessary.  
  • Serving Option Category allows Minimum required to exceed Maximum Allowed
  • Guest Facing - Collapsed Component Categories- I want to see all the component categories to be collapsed by default so I can see what I have to work with from my first view
  • QSR Seat Numbers - Now QSR will display seat number so staff can deliver food to the correct seat, this will also print on the receipts 
  • Report – View Labor Report in 1-Week Periods (App) : Allow labor reporting to report in 1-week window instead of the current 2-week window
  • Staff Login - Staff can switch between Swipe mode and MiFare/RFID mode
  • Guest Facing: Set a different language in ECM; English language is still displayed on the app


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5. Fixes

  • [OE-6783] - Change "Suggested tip" to "Suggested Gratuity" - Guest facing
  • [OE-6883] - Auto-Gratuity and Total CC Amount display incorrect number on Guest CC Slip
  • [OE-7255] - Add Checks: Payment button in Add Checks doesn't account for gratuity adjustment in presenting automatic cash amount; payment returns error "Balance still exists"
  • [OE-7525] - Unable to merge the check when Payment is tapped
  • [OE-7593] - 2 iPads synchronization – 2nd iPad was detach from the table and locks on the Location Map when the 1st iPad is on the Payment Screen
  • [OE-7649] - Applying discount adjustment (Calculate tax after discount is applied) before Submit Order - Check screen displays the tax based on the original amount instead of the discounted price
  • [OE-7764] - Suggested Gratuity is including tax and gratuity in its calculation
  • [OE-7891] - Masked PAN number does not display immediately for credit card payments (swipe and EMV transactions) using Vx805 terminal
  • [OE-8028] - Error message displayed on general refund during tip adjustment and (i) icon is displayed
  • [OE-8044] - Discount is not applied to a combo prevailing/reduced discount item and displays -0% discount in adjustment screen
  • [OE-8049] - General Refund/GC Cashout - Amounts refunded should be shown and labeled on receipt as "Change due"
  • [OE-8462] - Translation - My Account: First and Last name placeholder is not translated if the existing data is removed
  • [OE-8526] - Payment screen - Typo: Use "Log out" instead of "Logout"
  • [OE-8757] - Tax calculation rounding rule not honored, resulting in .01 balance due on check on payment
  • [OE-9016] - Menu item options menu: Change "Turn on multi-select" to "Enable multi-select"
  • [OE-9401] - Bluetooth alert message: Fix incorrect capitalization in message
  • [OE-9415] - Kiosk - Split Check: Displays "Cannot Rename Check" on payment
  • [OE-9418] - (APP) Advance Order: Save button on Set Date & Time looks disabled (iOS11)
  • [OE-9747] - Gift card - Card inquiry - Automatically print chit showing available balance on gift card 
  • [OE-9956] - Cannot scan misc. item sales items
  • [OE-10026] - Scanner does not work after iPad screen locks
  • [OE-10123] - Kiosk/Guest-facing - Cannot apply signature on credit card signature window for guest payments
  • [OE-10163] - OE App - Unable to log in when the application is updated to the latest version (4553)
  • [OE-10180] - Disabled components previously flagged as available for item(s) are still available
  • [OE-10219] - Guest Facing/Kiosk: Tip is required when paying via PAX and VERIFONE using External Card Reader
  • [OE-10237] - iPad: Update splash screen shows on iPads when a deploy has not been sent to the site.
  • [OE-10278] - Send combo order item to kitchen, then tap item to expand; application crashes
  • [OE-10303] - Payment: When Alternate Payment is disabled in ECM, the button should be grayed out on the app (consistent with disabling other payment options); instead the Alternate Payment button is removed (worked previously)
  • [OE-10473] - Location Map: "Action required, Layout name already exist" is displayed when changing a background on the layout or entering a unique layout name
  • [OE-10481] - Location Map: Casing is not validated on layout name field; able to add duplicate layout name
  • [OE-10501] - Adjustments: Manager's swipe over - After manager completes refund, Manager becomes the session owner on the current and succeeding sessions on the table; should have released to server after adjustment
  • [OE-10504] - Payment: Receive "Card Reader Error - no error file found" when using RFID card (NCL)
  • [OE-10548] - PLU: Order PLU/barcode entry; input valid PLU/barcode number results to menu item that has a lower order is displayed in check panel instead of a menu item that has a higher order
  • [OE-10561] - Search button - Menu item with no default components does not directs to the customization screen
  • [OE-10573] - Attach to a table via location keypad causes the app to crash; Default to location keypad on login is flagged on in ECM (iOS 9 and iOS10)
  • [OE-10696] - Pricing override not honored: The menu item THAI RUM (this is affecting multiple items) is not picking up the pricing override to adjust price using Cost Pricing Menu for area 800. Price remains the same.
  • [OE-10789] - Guest Facing: Disable multiple language on ECM, default language is not displayed

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