Release Notes
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CONTENTS:
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Version Release
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NorthStar Support Webpage: https://northstarrestaurantpos.com/contact/
Order Entry Support: 866-590-1411
NOTE: If your distributor provides technical support for this product, please contact them for support rather than Custom Business Solutions
1. Introduction
This document provides information about the latest updates for your NorthStar Order Entry software for your restaurant point-of-sale system.
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- Webpage and product information here
- NorthStar Order Entry documentation and related documentation is located below
2. Special Considerations During Upgrade
These NorthStar Order Entry upgrades are normally scheduled and then deployed via our cloud software to all restaurant locations during the end-of-day process.
It is important that the server at the location meets the proper system requirements while maintaining constant internet connectivity or the server will not receive the proper scheduled upgrade.
Please adhere to the System Requirementss page to make sure that your current system hasn't encountered any changes that could fluctuate, i.e. limited Hard Drive space and firewall allowances.
3. New Features
- CC Pre-Auth available - feature able to use the credit card pre-authorization feature, also known as the cc pre-auth feature, to not hold a customer's credit card and provide a better service to customers.
- Barcodes no receipts – The ability to print a barcode on the receipt to have other systems read the barcode to efficiently enter sales information into our alternate systems.
- Start/End dates for Adjustments – Allows for admin to be able to set a start and end date for adjustments (Ex. 20% off lunch for a set time during the week – and isn’t always accessible)
- Default location keypad instead of Location Manager – Ability to set the location keypad as the default window to display first as opposed to the entire location map after staff logs in
- RFID capability with NSOE using TAP only with mifare card – Hotelier and restaurateur ability to utilize RFID payment cards on POS to pay for transactions and post to correct folio within Fidelio (PMS)
- Guest Payment: Remove suggested grat precentages; manual entry – Option for Guest facing payment screen: Removes the suggested gratuity percentage screen and displays a keypad for manual entry of gratuity.
- Manager ability to apply adjustment to server’s check while server still logged in – Manager can now swipe their card at the adjustment screen and take control of session to apply adjustment to check and exits adjustment screen to revert it to normal control
- Background images for location map – Can upload a 1024x768 image to ECM>Edit Site> Layout and it display as image on location map
- Restricted Access to menu items – Ability to set menu items as “controlled items” and only be accessible per by job permission “Manager Access”
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