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NorthStar Support Webpage: https://northstarrestaurantpos.com/contact/

Order Entry Support: 866-590-1411

NOTE: If your distributor provides technical support for this product, please contact them for support rather than Custom Business Solutions

CONTENTS:

  1. Introduction

  2. New Features

  3. Improvements

  4. Fixes

  5. Related documentation

  6. Special Consideration During Upgrade

    1. Hardware and Software compatibility

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  • Webpage and product information here 
  • NorthStar Order Entry documentation and related documentation is located below

2. New Features

  • OE-8693CC Pre-Auth available -  feature able to use the credit card pre-authorization feature, also known as the cc pre-auth feature, to not hold a customer's credit card and provide a better service to customers.
  • OE-8964Barcodes no receipts – The ability to print a barcode on the receipt to have other systems read the barcode to efficiently enter sales information into our alternate systems.
  • OE-8967Start/End dates for Adjustments – Allows for admin to be able to set a start and end date for adjustments (Ex. 20% off lunch for a set time during the week – and isn’t always accessible)
  • OE-9219Default location keypad instead of Location Manager – Ability to set the location keypad as the default window to display first as opposed to the entire location map after staff logs in
  • OE-9554RFID capability with NSOE using TAP only with mifare card – Hotelier and restaurateur ability to utilize RFID payment cards on POS to pay for transactions and post to correct folio within Fidelio (PMS) 
  • OE-9557Guest Payment: Remove suggested grat precentages; manual entry – Option for Guest facing payment screen: Removes the suggested gratuity percentage screen and displays a keypad for manual entry of gratuity.
  • OE-9587Manager ability to apply adjustment to server’s check while server still logged in – Manager can now swipe their card at the adjustment screen and take control of session to apply adjustment to check and exits adjustment screen to revert it to normal control 
  • OE-10051Background images for location map – Can upload a 1024x768 image to ECM>Edit Site> Layout and it display as image on location map 
  • OE-10069Restricted Access to menu items – Ability to set menu items as “controlled items” and only be accessible per by job permission “Manager Access”

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