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The Guest Facing tab under Sites is used to manage a portion of the entirety of what a guest sees when using the device. Many settings such as favorites, toggling web browsing access and selection of gratuity suggestion can be configured through this pathway.
Configuration
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Settings
Settings includes features that can be enabled or disabled depending on preference.
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Gratuities are applied at the end of the workflow for payment of an order. The default gratuity choices are the same as the suggested gratuities on the Receipts tab.
Button | Description |
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None | No gratuity is selected by default |
Suggestion One - 10.00% | A 10% gratuity is suggested |
Suggestion Two - 15.00% | A 15% gratuity is suggested |
Suggestion Three - 20.00% | A 20% gratuity is suggested |
Other - Guest filled amount | The guest enters their own gratuity |
Kitchen Hours
Set the menu open and close hours. This is to access the menus in the guest facing app.
Surveys
This will give you the option to add surveys
Setup:
Click Sites > Surveys
Click Add Survey and write in name of survey along with type survey name, intro and outro
Click Survey Questions tab > click on Add Question to setup questions for create survey questions
Click initial Survey tab > click on Set Questions. Then drag Drag and drop questions you've created from previous Survey Questions tab.
Return back to Guest Facing tab and , click on Surveys tab and enable surveys
Operation: How to access Guest Facing
Attach to a table that is in guest facing mode. Tables can be configured in Enterprise Content Management to be in Guest Facing mode. When logged in as a staff member, tap Log out to access guest facing.
The guest-facing home screen will differ depending on how the site is configured. In this example, it shows featured items or categories. Tap Start ordering... to dismiss the featured items page and order from the menus.
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