Summary
The Take Control/Release is a feature that function enables a user to take control and deny access to a table; Other users will be locked out of the session. From there, the locked users can either take back control of the session (if they have the permission enabled), log out from the session (if they do not have permission to take control) or detach from the location.of a location (table, counter, etc.) that another user is attached to. Both users have access to the session and both can perform certain operations such as adding items to the check. When performing certain critical operations, though - such as submitting an order, performing adjustments or taking payments - the user who takes control will lock the original user out of the session while these actions are performed.
Allowable actions are managed through the Job permissions assigned to a user. With the appropriate permissions, when a user is locked from a session, they may be able to take control, detach from the location or log out. Alternatively, a user may give up control by releasing the session. This gives users that do not have permission to take control access returns control to the tableoriginal user.
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Multiple devices can be attached to a table and order at the same time. Tables update in real - time, so other users will also see any changes made by other users to the table and check. |
Configuration
Permissions
The To set permission for a user to take control/release a session is located in , go to the "Jobs and Labor Categories" page in Enterprise Content Management. In the "Jobs" tab, click the 
icon next to a job to edit its permissions.
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Check the box next to the permission to give it to a job. For this feature, the permission is listed as "Allow user to override a locked location" to apply it to a job.
Users & Jobs
After the permission has been given applied to a job, ensure assign to the job to a user has the job assigned to them. grant them the selected permission:
- Click the next to a user to edit their configuration.
- Check the box next to a job to assign the job to the user.
Publish Save settings and publish to the site after everything has been configured.
Operation
Location Menu
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To take control of a session, tap Take Control from the Location Menu. |
If the user is allowed assigned to a job with permission to override a locked location, Take Control can be tapped to lock the location.
If the user is not allowed assigned to a job with permission to override a locked location, Take Control will be disabled (grayed out) and cannot be activated.
Session Locked
When a two users are attached to the same location and a user takes control of the session, a user can take control, log out, detach from the location or clean the screen.
Allowed to override a locked location:
- If the user is allowed to override a locked location, the button will read "Take Control."
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- Tap to take control of the attached location.
NOT allowed to override a locked location
- If the user is not allowed to override a locked location, the button will read "Log Out."
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- Tap to log out as a user.
- To reattach to the location, the user must wait for the session to be released.
Detach From Location
- The user will detach from the table.
- The user will detach from the table.
Clean Screen
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Tap "Clean Screen"
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to display a black screen with no functionality available, allowing the user to clean the screen.
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